In-Depth Comparison

Smith.ai vs. Operatix

Compare features and see how we create more sales opportunities for your business through our outbound calls.

Smith.ai Virtual Receptionists:
The best alternative to Operatix

Smith.ai Logo

COSTS & SETUP

Pricing
Per contact
Custom quote
Starting cost
$12/contact
Custom quote
Set-up fee
$750
Custom quote
Monthly minimum
50 warm contacts or 1,000 cold contacts
Info unavailable
Setup & onboarding period
1-2 days
Info unavailable
Minimum commitment
6 months
Info unavailable
Long-term contract
No
Info unavailable
Cancellation fee
No
Info unavailable

OUR AGENTS

North America-based professionals
✔
✘
24/7/365 live sales calls
✔
Info unavailable
Spanish-speaking agents
✔
✔
Agents work from quiet home offices
✔
Info unavailable

capabilities

Appointment setting
✔
✔
Cold calling
✔ Warm & cold outreach available
Info unavailable
Inbound call handling
✔ From $292.50/mo, optional
Info unavailable
Warm transfers
✔
Info unavailable
Call transfer notifications via SMS, Slack & Teams
✔
Info unavailable
Complex call routing
✔
Info unavailable
Prospecting & lead engagement
✔
✔
Lead screening & qualification
✔
✔
Complete intake & order forms
✔
Info unavailable
Payment collection
✔
Info unavailable
Answer basic FAQs
✔
Info unavailable
Email & SMS follow up
✔
✘ Email only
Event sign-ups & registrations
✔
Info unavailable

CAMPAIGN STRATEGY

Copywriting & script review
✔
✔
Custom instructions, goals, and workflows backed by AI
✔
Info unavailable
Sales playbooks
✔
✔
List upload
✔ API and CSV Upload
Info unavailable
Lead lists provided
✔
Info unavailable

TECHNOLOGY & INTEGRATIONS

Client dashboard with real-time campaign tracking
✔
Info unavailable
CRM, intake & marketing software integration
✔
Info unavailable
Zapier integration
✔
Info unavailable
Calendaring software integration
✔
Info unavailable
Online invoice & payment integration
✔
Info unavailable
SMS, Slack & Teams integration
✔
Info unavailable
Goal-oriented workflows
✔
Info unavailable
Call recording & transcription
✔
Info unavailable
Local caller ID matching
✔
Info unavailable
Open APIs
✔
Info unavailable

CLIENT SUCCESS

Dedicated account manager
✔
Info unavailable
Client support channels
Phone, email, and SMS
Phone
Quality assurance team
✔
Info unavailable
Strategic staff per campaign
5+
Info unavailable

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.

Operatix does B2B outreach for SaaS companies while Smith.ai offers campaign-focused sales development.

Operatix works exclusively with B2B SaaS vendors — focusing on cybersecurity, big data, cloud, storage, fintech, and martech. Smith.ai is industry-agnostic. We work with companies big and small to build campaign-specific outreach strategies that meet your most important business goals.

We take work off your in-house sales team’s plate so they can focus more time on closing deals. All our plans come with white-glove setup, script writing, client onboarding, and a dedicated account manager. Plus, our live agents use AI technology to guide conversations and work past stalls or objections to improve engagement rates. Our SDRs make up to five outbound calls per contact and send follow-up emails and text messages with every campaign. This multi-channel approach is designed around your business objective — whether that’s setting appointments, gathering payment, or in-taking new clients.

Operatix has limited features. They don’t offer follow-up text messages, 24/7 availability, or guarantee North America-based agents. We do. Smith.ai’s agents are sales-trained, North America-based, and available 24/7/365 — ensuring your leads will be reached with speed and efficiency. Our pricing is affordable, too. Plans start at just $12 per lead, with a minimum of only 50 leads. We can work off your lists, or provide targeted leads for cold calling for a low cost of $1 per lead — that way you can regularly stay engaged with new leads and continually fill your sales pipeline.

Operatix’s reporting and analytics can’t compare to Smith.ai either. We offer a client dashboard that allows you to monitor real-time statuses, attempts we’ve made, and call outcomes per contact. You even can review call recordings and transcriptions, giving you full visibility into every campaign touchpoint. Plus, we connect to over 5,000 CRMs, marketing platforms, calendars, and intake software. Through these integrations, we can automatically pipe leads from your database to ours — allowing our agents to immediately engage with your potential customers and improve your speed to lead.

Smith.ai’s live agents become a true extension of your in-house team. Not only can we make outbound calls on your behalf, but we also offer inbound coverage. Our 24/7 virtual receptionists are available to add to any Outreach Campaign plan for just $292.50 per month, ensuring 360-degree coverage of your leads. We offer 24/7 live chat, too, so leads visiting your website after receiving our outreach are greeted and engaged immediately. We handle the entire “frontline” of your lead flow so you never need to worry about in-house coverage when our campaigns are running on your behalf.

For better CRM integrations, sales-trained North American SDRs, and 24/7 coverage, Smith.ai is the superior choice over Operatix.

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Strategic ways to enhance your sales team

Warm engagement for inbound leads and clients, and cold prospecting to accelerate sales growth from the ground up.

Warm engagement

Plans starting at

$600
Per
month

Cold prospecting

Plans starting at

$10,000
Per
month
Per-contact pricing, not per-minute or per-agent
Ongoing support to meet your business objectives
North America-based agents who work 24/7
Custom campaigns with no annual contracts
View pricing details

Smith.ai is trusted by 3,000+ businesses

5.0 stars
4.9 stars
5.0 stars
4.7 stars
Crushing sales quotas
Before Smith.ai, I’d have to monitor the lead inbox. Now, Smith.ai is making the outbound call as soon as the lead comes in. They vet it for me and I get to talk to only qualified leads. We essentially have a team of intake people who know our product and work directly for us.
Adam Cohen
Managing Partner, Ticket Crushers

END-TO-END INTEGRATIONS

We play well with your software

Calls, chats & appointments are automatically logged in your systems. Real-time syncing with over 7,000 integrations.
View all integrations

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.