Smith.ai vs. Operatix

Operatix works exclusively with B2B SaaS vendors — focusing on cybersecurity, big data, cloud, storage, fintech, and martech. Smith.ai is industry-agnostic. We work with companies big and small to build campaign-specific outreach strategies that meet your most important business goals.

We take work off your in-house sales team’s plate so they can focus more time on closing deals. All our plans come with white-glove setup, script writing, client onboarding, and a dedicated account manager. Plus, our live agents use AI technology to guide conversations and work past stalls or objections to improve engagement rates. Our SDRs make up to five outbound calls per contact and send follow-up emails and text messages with every campaign. This multi-channel approach is designed around your business objective — whether that’s setting appointments, gathering payment, or in-taking new clients.

Operatix has limited features. They don’t offer follow-up text messages, 24/7 availability, or guarantee North America-based agents. We do. Smith.ai’s agents are sales-trained, North America-based, and available 24/7/365 — ensuring your leads will be reached with speed and efficiency. Our pricing is affordable, too. Plans start at just $12 per lead, with a minimum of only 50 leads. We can work off your lists, or provide targeted leads for cold calling for a low cost of $1 per lead — that way you can regularly stay engaged with new leads and continually fill your sales pipeline.

Operatix’s reporting and analytics can’t compare to Smith.ai either. We offer a client dashboard that allows you to monitor real-time statuses, attempts we’ve made, and call outcomes per contact. You even can review call recordings and transcriptions, giving you full visibility into every campaign touchpoint. Plus, we connect to over 5,000 CRMs, marketing platforms, calendars, and intake software. Through these integrations, we can automatically pipe leads from your database to ours — allowing our agents to immediately engage with your potential customers and improve your speed to lead.

Smith.ai’s live agents become a true extension of your in-house team. Not only can we make outbound calls on your behalf, but we also offer inbound coverage. Our 24/7 virtual receptionists are available to add to any Outreach Campaign plan for just $285 per month, ensuring 360-degree coverage of your leads. We offer 24/7 live chat, too, so leads visiting your website after receiving our outreach are greeted and engaged immediately. We handle the entire “frontline” of your lead flow so you never need to worry about in-house coverage when our campaigns are running on your behalf.

For better CRM integrations, sales-trained North American SDRs, and 24/7 coverage, Smith.ai is the superior choice over Operatix.

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