Smith.ai Outreach Campaigns vs. Operatix: In-Depth Comparison

Compare Smith.ai Outreach Campaigns vs Operatix and see how we create more sales opportunities for your business through our outbound calls.

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Smith.ai: The best alternative to Operatix

COSTS & SETUP
Pricing
Per contact
Custom quote
Starting cost
$12/contact
Custom quote
Set-up fee
$750
Custom quote
Monthly minimum
200 contacts
Info unavailable
Setup & onboarding period
1-2 days
Info unavailable
Minimum commitment
3 months
Info unavailable
Long-term contract
No
Info unavailable
Cancellation fee
No
Info unavailable
OUR AGENTS
North America-based professionals
24/7/365 live sales calls
Info unavailable
Spanish-speaking agents
Agents work from quiet home offices
Info unavailable
CAPABILITIES
Appointment setting
Cold calling
✔ Warm & cold outreach available
Info unavailable
Inbound call handling
✔ From $255/mo, optional
Info unavailable
Warm transfers
Info unavailable
Call transfer notifications via SMS, Slack & Teams
Info unavailable
Complex call routing
Info unavailable
Prospecting & lead engagement
Lead screening & qualification
Complete intake & order forms
Info unavailable
Payment collection
Info unavailable
Answer basic FAQs
Info unavailable
Email & SMS follow up
✘ Email only
Event sign-ups & registrations
Info unavailable
CAMPAIGN STRATEGY
Copywriting & script review
Custom instructions, goals, and workflows backed by AI
Info unavailable
Sales playbooks
List upload
✔ API and CSV Upload
Info unavailable
Lead lists provided
Info unavailable
TECHNOLOGY & INTEGRATIONS
Client dashboard with real-time campaign tracking
Info unavailable
CRM, intake & marketing software integration
Info unavailable
Zapier integration
Info unavailable
Calendaring software integration
Info unavailable
Online invoice & payment integration
Info unavailable
SMS, Slack & Teams integration
Info unavailable
Goal-oriented workflows
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Call recording & transcription
Info unavailable
Local caller ID matching
Info unavailable
Open APIs
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CLIENT SUCCESS
Dedicated account manager
Info unavailable
Client support channels
Phone, email, and SMS
Phone
Quality assurance team
Info unavailable
Strategic staff per campaign
5+
Info unavailable
Read our reviews
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Operatix does B2B outreach for SaaS companies while Smith.ai offers campaign-focused sales development.

Operatix works exclusively with B2B SaaS vendors — focusing on cybersecurity, big data, cloud, storage, fintech, and martech. Smith.ai is industry-agnostic. We work with companies big and small to build campaign-specific outreach strategies that meet your most important business goals.

We take work off your in-house sales team’s plate so they can focus more time on closing deals. All our plans come with white-glove setup, script writing, client onboarding, and a dedicated account manager. Plus, our live agents use AI technology to guide conversations and work past stalls or objections to improve engagement rates. Our SDRs make up to five outbound calls per contact and send follow-up emails and text messages with every campaign. This multi-channel approach is designed around your business objective — whether that’s setting appointments, gathering payment, or in-taking new clients.

Operatix has limited features. They don’t offer follow-up text messages, 24/7 availability, or guarantee North America-based agents. We do. Smith.ai’s agents are sales-trained, North America-based, and available 24/7/365 — ensuring your leads will be reached with speed and efficiency. Our pricing is affordable, too. Plans start at just $12 per lead, with a minimum of only 200 leads. We can work off your lists, or provide targeted leads for a low cost of $1 per lead — that way you can regularly stay engaged with new leads and continually fill your sales pipeline. 

Operatix’s reporting and analytics can’t compare to Smith.ai either. We offer a client dashboard that allows you to monitor real-time statuses, attempts we’ve made, and call outcomes per contact. You even can review call recordings and transcriptions, giving you full visibility into every campaign touchpoint. Plus, we connect to over 5,000 CRMs, marketing platforms, calendars, and intake software. Through these integrations, we can automatically pipe leads from your database to ours — allowing our agents to immediately engage with your potential customers and improve your speed to lead.

Smith.ai’s live agents become a true extension of your in-house team. Not only can we make outbound calls on your behalf, but we also offer inbound coverage. Our 24/7 virtual receptionists are available to add to any Outreach Campaign plan for just $255 per month, ensuring 360-degree coverage of your leads. We offer 24/7 live chat, too, so leads visiting your website after receiving our outreach are greeted and engaged immediately. We handle the entire “frontline” of your lead flow so you never need to worry about in-house coverage when our campaigns are running on your behalf.

For better CRM integrations, sales-trained North American SDRs, and 24/7 coverage, Smith.ai is the superior choice over Operatix.

THE BASICS!

You provide the leads, and we'll ensure they are engaged, qualified, and converted. Send us prospects, leads, clients, donors, partners, or any others who need outreach.
We're all about scheduling. We can make outreach calls according to your timing preferences. We can also book meetings with leads as part of our outreach work.
Our friendly, professional agents will handle all your calls with a smile, 24/7/365. We sound just like in-house, or even better.
Our agents work to achieve your campaign goals, whether that's setting appointments with new leads, promoting a special offer, or registering clients for an event, to name a few.
Our agents can send an email and text message after each call to boost engagement and conversion rates.
Track campaign performance to see which recipients converted, how many calls have been made, and more.

Recognized by Clutch as a top sales outsourcing provider.

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What our customers are saying

"The quality of their work is consistent. Regardless of who’s taking the call, I know they're trained well and can handle it professionally. I consistently receive high praise for Smith.ai from my customers and my prospects. I actually have gotten direct business because of the way they handle calls."
Rick Staton
CMIT Solutions of Upper Chesapeake – Columbia
"I’ve been with Smith.ai for two years. I am very happy with their services. No missed calls, they return call requests within a few hours, handle all calls professionally and are constantly checking in to see how they can improve. I love that they truly value their clients input. Highly recommend!"
Crissy Schafer
The Florida Medicaid Planning & Elder Law Firm
"I use Smith.ai as an extension of my team, so they serve as a communication touchpoint, handling outbound and inbound calls along with our chat feature. Working with Smith.ai has enabled the business to scale its efforts and size. Their ability to be flexible and reliable shows their dedication to client satisfaction and their level of client service shows how much they care."
Kimberly Bennett
K Bennett Law LLC

LIVE AGENTS AVAILABLE 24/7

ON-DEMAND

Starting at$3,000 per campaign

200 CONTACTS
$15/contact
One-time purchase

Ongoing

Starting at$2,400 per month

200 CONTACTS
$12/contact
3-month minimum
Custom pricing is available. Just let us know what you need!

QUESTIONS? LET'S TALK.

TALK TO US

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Learn how Smith.ai can help your business. We’ll address your questions about our receptionist, chat, and campaign services.

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We integrate with your software

Contacts and call notes are logged in your systems, including CRM, intake, calendaring, and billing software

Small businesses trust Smith.ai for superior customer engagement services