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If you’re using Lawcus, you know efficiency is essential for growing your legal practice. Lawcus helps law firms streamline and automate legal practice management so they can focus on what truly matters: their clients.
Have peace of mind (and the competitive advantage) when Smith.ai’s receptionists handle conversations for you 24/7 — making a great first impression on behalf of your business and reducing overhead and workload. Our receptionists offer a warm greeting, and pre-screen leads with your custom questions and criteria while sharing updates via Lawcus, including contact information, summaries, and much more.
Combining our receptionists with Lawcus automates repetitive tasks like screening leads and conducting real-time new client intake. You’ll spend less time on these administrative tasks and more time growing your practice and practicing law.
Our receptionist service integrates with your Lawcus CRM, so each time one of our receptionists handles a call or chat for your firm, the information will be automatically synced to your account in addition to being sent to your email and SMS. You'll also be able to view every Smith.ai call and chat in your Lawcus Interactions tab within your Lawcus account. The information displayed will include the date and time of the conversation, the contact information of the lead, whether the prospect was inbound or outbound, and a detailed summary. If the contact doesn’t already exist in your system, don’t worry, as our system will automatically create a new contact after checking existing records for a match.
Our receptionists can screen, qualify, and intake new leads using your Lawcus intake forms. We’ll handle the call or chat, answer questions about your business, and conduct new client intake with qualified leads based on your instructions. Once the intake form is completed, you’ll see all the relevant information synced in your Lawcus account, in addition to your summaries and transcripts sent via email and SMS, so you’re prepared for the meeting.
Integrating Smith.ai with Lawcus via Zapier allows law firms to create a custom integration. While the native integration between Smith.ai and Lawcus syncs all calls to your CRM, this integration allows firms greater flexibility and control of workflows moving the lead through your sales funnel and automation.
Make sure your prospects are engaged immediately. Initiate an outreach campaign from Smith.ai when a new contact is created in your Lawcus account. Automate new client intake with Smith.ai and Zapier.
Lawcus streamlines Legal Practice Management, CRM, and Client Intake so you can focus on what truly matters: your clients.
Zapier account (Optional)
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