Smith.ai integrates with Lawcus CRM so each time one of our receptionists handles a call for your firm, the information will be automatically synced to your Lawcus account. You'll be able to view every Smith.ai call in your Lawcus Interactions tab within your Lawcus account. For each call, the information displayed will include: the date and time of the call, the contact information of the caller, whether the call was inbound or outbound, and a detailed summary of the call. And if the contact doesn’t already exist in your system, don’t worry as our system will automatically create a new contact after checking existing records for a match!
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