Getting started with a virtual receptionist service should be as easy and affordable as possible. That’s why Smith.ai starts with a free 20-call / 14-day free trial, to help us establish your call volume and fine-tune our custom instructions. Setup and adjustments are always free and we start our plans at an affordable price for small businesses.
AnswerConnect doesn’t offer a free trial, they have a setup fee, and their lowest priced plan is over twice the cost of Smith.ai’s. So you’re paying a lot just to get started and try out their service. And since they charge per minute, instead of per call, monthly charges could range widely and be far less predictable. You probably know about how many calls a month you have, but not how many minutes your callers are on the phone.
Lastly, AnswerConnect doesn’t offer the same depth of features as Smith.ai: They don’t accept payments, set up conference calling, have zip code searches or caller history, or transfer calls via SMS and Slack. Smith.ai receptionists use these features to make both you and your callers feel like we are sitting in your office.
For a free trial, no setup fees, lower starting costs, free handling of spam, sales calls, and wrong numbers of any size, predictable pricing, and tech-enabled friendly and professional receptionists, businesses prefer Smith.ai to AnswerConnect.