Outsourced live chat should be accessible to all your potential clients. That's why Smith.ai live chat captures and qualifies leads on web chat, Facebook Messenger, and even over text message. Our professional live agents are backed by sophisticated technology that automates qualification, business Q&A, Spanish-English translation, and native CRM integrations. So our professional agents are able to focus 100% on driving conversions, including scheduling consultations with qualified leads on the calendar you currently use, leaving you with very little follow-up work.
How much does all of that cost? Pricing starts at $140/month for 20 chats — which comes out to $7 per relevant chat (spam and sales chats are filtered for free). Plus, you get 14 days risk-free with our money-back guarantee. No setup fees, no cancellation fees, and no tricks.
LeadChat's website and process lack transparency. They don't have a money-back guarantee or any published pricing, so you have to get on the phone with them to sign up. Click their "See Pricing" button, and you will be asked questions about your own website volume, plus your email, phone, and website URL — all required for them to send you a pricing email. Which leads us to wonder, why does pricing come in an email if it's the same for everyone?
What else is vague on the website? Setup costs and timeframes, whether they offer long-term or month-to-month contracts, and how they intend to capture more leads for you. You have to open the checkbook to try the service. Do you want to negotiate the cost of a service you haven't even tried?
A couple of things we do know: LeadChat doesn't use AI tech (information searches are manual), they don't answer Facebook messages or texts, and their platform can't translate languages automatically. We've found all of these features essential in capturing more leads and being available 24/7 for current clients — which builds brand trust.
For no hidden fees, transparent and predictable pricing, AI technology-backed live agents, Facebook messages and text answering, Spanish-English translation services, and increased brand trust, many businesses choose Smith.ai Live Chat.