Live staffed web chat should take real work off your hands, not postpone it to the future. Smith.ai has years of experience handling phone calls, and we take the same personalized approach with our live chat service. With a commitment to customer service, our chat agents handle questions from your web visitors and capture, qualify, and book consultations with new leads.
Chat Metrics captures leads for you, but they leave you at the end of the day with a list to follow-up on. And since they charge per lead ($20), they have no incentive to really filter for the best leads. So you’ll end up re-screening the list of “quality leads” yourself. Furthermore, since Chat Metrics is focused entirely on collecting lead, they might leave your current clients high and dry on essential customer service questions.
For better quality leads, predictable and affordable prices, no setup fees, better customer service, and fewer phone interruptions, businesses prefer Smith.ai Live Chat over Chat Metrics.
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Learn how Smith.ai can help your business. We’ll address your questions about Smith.ai phone receptionists, live chat, or both.
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