25% of leads come in after-hours, which means that 24/7 availability is no longer a bonus—it's a must. The question becomes which tool has the better solution that includes 24/7 live chat and/or chatbot services. The answer? That’s why we’re here. Take a look at the tables above, and then read on below to learn exactly what these two chatbots offer and which one is the clear winner.
LiveChat is a live chat platform that also has a full-service chatbot, knowledgebase, and other premium features available for businesses that choose to host their chatbot there. There’s a helpdesk you can use for customer support, and you can integrate all of your messaging in one place. It also offers several eCommerce features and integrations, team management tools, and access to messaging channels.
Smith.ai also streamlines your messaging channels and delivers them all in one place, helping you to craft and execute the perfect communication strategy. LiveChat gives you the tools to do that—but again the work is left to you.
LiveChat can integrate with over 200 different apps and tools that you use, but Smith.ai can integrate with hundreds more. Plus, the machine learning allows the Smith.ai bot to evolve and grow with the changing needs of your audience.
Smith.ai offers a totally free solution to improve your chatbot experiences instantly and effortlessly. Not only will our 24/7 Chatbot make sure that your website never sleeps, but it will also ensure that your business makes a great impression by always being there.
While LiveChat is a pretty good app, you're still going to have to spend a fortune managing it moving forward. That’s why the Smith.ai Chatbot pulls ahead here—and by a mile—they offer everything that your business needs along with a hands-free Chatbot that just works from the moment it’s installed.
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