Chatbot vs. Lawdroid

Compare features and see how your business can better capture leads and serve clients with the fully automated Chatbot.


The Advantage

Capture leads 24/7
No staff
Free & unlimited chats the best alternative to Lawdroid
Unlimited chat conversations
100% bot-answered chats, 24/7
Captures email on every conversation
Captures phone number if desired
Automated lead qualification
Smart Q&A database
Custom AI bot
Pre-chat disclaimer
Custom branding
Public API
Email support
Activity Dashboard
Seats for your staff
No seats needed
1</br>More with premium plans
Add professional live-chat agents
From $140/mo
Totally optional
X – available but you will need to staff this
Unlimited Q&A and knowledge base
X – you'll need to look elsewhere for this feature
Unlimited conversation playbooks
X – you'll need to look elsewhere for this feature
CRM integrations
Zapier integration
White-glove setup option
$150 one-time fee
Totally optional
X – you'll have to install this one
Custom programming
Totally optional
X – this bot is pretty limited on customization options
Read our reviews
Clutch LogoCapterra Logo

Automated Chatbots vs. Live Chat Software

Automated Chatbot
Live Chat Software
Answers messages w/o extra staff
Quick one-time setup
Responds immediately 24/7
Automates lead qualification & intake
Triages chats automatically
100% consistency
Screens spam & sales

The Chatbot is a fully automated lead capture and customer communication tool with live agent support. LawDroid is a dedicated law firm bot solution that can help law firms automate and streamline simple inquiries. and LawDroid both have impressive apps to consider when you’re in the market for a good chatbot. And these days, if you don’t already have one, that’s exactly where you should be. More than half of customers prefer chat or chatbots as a means to communicate with a brand. Plus, when you don’t offer chatbots or live chat, you’re shutting down two very important communication and lead generation channels.

We could spend days talking about the importance of embracing chatbots, but that’s not going to sell everyone. Instead, let’s take a look at how LawDroid and Chatbot stack up when it comes to the features and functions. Then, you’ll be able to choose what’s right for you.

This brings us to a quick note before we get into the details; your business is unique and only you can decide which chat solution is best. That's why we’ve done our best to provide an unbiased, factual review to assist you in making your decisions.

Now, back to the chat apps.

LawDroid has a cool concept: automate the legal communication experience. It’s a no-code platform that helps law firms and lawyers systematize their services and expertise in a way that improves the client experience. Of course, our first complaint here is that this is all they say about what they do—there's no list of features or explanation on the homepage. It's just a hot video and a link to request a demo. We want more information.

After digging, we did find that LawDroid can offer the chance to charge for services like document prep or legal guidance. AI-like natural language answers and data-driven insights will ensure that you give your clients and your business the best solutions with a chatbot.’s Chatbot does better with this, hands down.

LawDroid seems to have a service worthy of considering. However, for its total transparency and much more detailed product feature listings, the Chatbot is taking the win on this matchup.


Live chat agents on duty 24/7
Real-time lead qualification & intake with CRM integration for complete workflows
Appointment & call-back scheduling with calendar integration
AI technology powers automatic responses, real-time English-Spanish translation, and more.
Payment collection with online billing and invoice links
Instant chat transcripts via email. Contacts and chat conversations logged in your CRM.

What our customers are saying

“Great customer care and functionality. I love using They do such a great job in following instructions on how I'd like my cases handled. I especially love the fact that I get email transcripts of all chats. I have never had incorrect information obtained (contact info) from any potential clients by They are very detail oriented!”
"Smith allows us to converse with website visitors and turn them into potential clients. They've made it easier for us to be there at all times, even when we're not. We've worked with other vendors in the past and have found among the easiest to use. They're very responsive, they communicate well, and serve as our front lines for client communications."
Scott Peterson
“Simple way to start a great client experience. There are a lot of Chat options available, but this was a no brainer for us because of our great experience with as a company. Everything they do is focused on simplicity. Stuff just works. They make everything easy and have focused on hiring great people, which is evident by the way they treat us as a customer and the people that they chat with on our behalf.”
Brian Waller
“Love Chat! There is no way that I could staff a feature like that in house with my small business. makes the chat feature available around the clock. I am a lawyer and this feature is great for clients who are nervous or shy about making that initial phone call, or who are up thinking about the problem that they need help with outside of business hours. The Website Chat also integrates perfectly with my CRM/case management software. It has really been a boost to my business. I have tried other companies. is the best!”
Nicole G.

Unlimited chats answered 24/7/365


Per Month
chat conversations
4 q&A and 1 playbook


Unlimited playbooks - $50/mo
Unlimited Q&A - $50/mo
CRM Integrations - $0.50/chat
White-glove installation - $150

We integrate with your software

Contacts and chat transcripts are instantly logged in your systems
Clio Grow
Capsule CRM
Lead Docket

Small businesses trust Chatbot to capture more leads