Smith.ai and LawDroid both have impressive apps to consider when you’re in the market for a good chatbot. And these days, if you don’t already have one, that’s exactly where you should be. More than half of customers prefer chat or chatbots as a means to communicate with a brand. Plus, when you don’t offer chatbots or live chat, you’re shutting down two very important communication and lead generation channels.
We could spend days talking about the importance of embracing chatbots, but that’s not going to sell everyone. Instead, let’s take a look at how LawDroid and Smith.ai Chatbot stack up when it comes to the features and functions. Then, you’ll be able to choose what’s right for you.
This brings us to a quick note before we get into the details; your business is unique and only you can decide which chat solution is best. That's why we’ve done our best to provide an unbiased, factual review to assist you in making your decisions.
Now, back to the chat apps.
LawDroid has a cool concept: automate the legal communication experience. It’s a no-code platform that helps law firms and lawyers systematize their services and expertise in a way that improves the client experience. Of course, our first complaint here is that this is all they say about what they do—there's no list of features or explanation on the homepage. It's just a hot video and a link to request a demo. We want more information.
After digging, we did find that LawDroid can offer the chance to charge for services like document prep or legal guidance. AI-like natural language answers and data-driven insights will ensure that you give your clients and your business the best solutions with a chatbot. Smith.ai’s Chatbot does better with this, hands down.
LawDroid seems to have a service worthy of considering. However, for its total transparency and much more detailed product feature listings, the Smith.ai Chatbot is taking the win on this matchup.
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