Chatbots are changing the way brands and customers communicate—usually, it's for the better. And when you consider that more than 90% of consumers expect brands to have an online service portal, it’s time you figure out how to put this AI to work for your business.
Choosing the best chatbot is a curated decision that will vary from one brand to the next because every business has different needs. That’s why we’ve decided to set up these comparisons to help you decide. Here’s the low-down on these two.
Landbot.io keeps up with Smith.ai in a lot of areas: Zapier and other integrations, easy notifications, rich media, code-free chatbots, and even the option for human takeover (at a cost). Landbot.io offers A/B testing and machine learning capabilities, too, giving businesses a rich platform that can handle their automated communication needs.
With the Smith.ai Chatbot, you can have access to all of these features, among others, along with machine learning and AI so that the Chatbot grows with your business and tailors itself to your audience. There are auto-responses and you can set up prescreening questions to help qualify leads, and so much more. Plus, it’s all totally free.
Another issue we’ve got with Landbot.io is that only the Custom Business plans offer unlimited chats-- the free chatbot has limits on how many people can be engaged at once. Smith.ai offers unlimited chats for all users with a Chatbot that is available 24/7/365.
For those who just need a basic chatbot, Landbot.io might provide plenty of opportunities. However, for a fully automated, dynamic communication solution, the Smith.ai Chatbot, and all that comes with it, is the far better choice.