Chatbots are a must and if you don’t know it by now, you should. If you haven’t integrated one or if you’re just not pleased with the one that you have, you don’t have to worry. There are plenty of great tools out there today. Of course, what your business needs will be much different than the next. It will be up to you to explore the options and find your perfect fit.
Intaker is aptly named-- the platform is all about making it seamless for you to bring in new clients and qualify leads, helping people transition through the customer journey to make it even easier for them. When you do this, you’re increasing your brand’s reputation and the customer loyalty that comes along with it. However, it focuses so much on lead capture it might overlook some areas of service.
Intaker offers decent features as an intake and lead capture bot. From a custom appearance to landing pages, interactive voice and video, and even chat transcript access, this app offers a lot. However, it also has a lot of features that are still in the works.
Smith.ai’s Chatbot and Intaker share a lot of the same features and offerings. However, some of the features that are offered by the two services are a bit different. For example, and the main reason that the Smith.ai Chatbot takes the lead, is that the chatbot offers more free features and included tools than any other platform out there. The Chatbot also offers automated responses and pre-screening questions, and so much more.
So, are you really going to keep double-paying for your chat tools, or is it time to streamline and let the Smith.ai Chatbot take the lead? We’re in favor of the latter, naturally.