Many small businesses struggle to answer every call, but this is just a symptom of a larger problem. After all, success is driven by maximizing positive client interactions and, through them, revenue. When 82% of customers expect instant answers to sales questions, itās not enough to just pick up the phone: Itās about getting law firm clients the information they need, when they need it. You may not have the sales development team of a big company ā but you donāt need it to grow and thrive.
Gyi Tsakalakisās successful legal marketing business had already grown to the point where heād invested in Virtual Receptionists ā though not Smith.ai. Gyi realized that people were being missed, despite the calls being taken off of his plate during working hours. āWe were sending people to voicemail after-hours,ā he remembered.
So when Gyi discovered Smith.ai, our 24/7 responsiveness stood out, and meeting and speaking to Smith.aiās dedicated staff sealed the deal. He told his existing provider if they couldnāt support him 24/7, heād switch. They couldnāt ā so he did.
āSmith.ai is a plug-and-play intake process and a built-in sales machine.ā
āAs a customer of Smith.ai, we have witnessed the transformative impact of enabling faster, more efficient communications.ā
Gyi switched to Smith.ai primarily because of the 24/7 service, but what really surprised him was the workflows we built around his custom intake needs. With Smith.ai, he gets far more comprehensive service and support. āThe onboarding support was really good ā with other services, itās not always clear what you can build," said Gyi.
Now, Smith.ai receptionists conduct new client intake, getting real work done for this agency. Plus, the Smith.ai-ActiveCampaign integration automatically adds these new leads into his inbound marketing campaign. We also integrate with other tools heās using, to make life even easier for Gyi and his staff.
Plus Gyi doesnāt just receive call and chat answering ā he has a sales intake team working to build his business, 24/7. āSince you recruit from everywhere, the receptionists are naturally more gifted. And the receptionist training is good āĀ they do a really nice job of teasing out the context.āĀ
For Gyi itās not just about responsiveness ā itās about a skilled response. Thatās the sales enablement that Smith.ai provides.Ā
āAttorneySync is a digital legal marketing firm dedicated to helping clients grow their firms with transparency and accountability. AttorneySync grows your business with you as a partner, not just as a client.Ā
Smith.ai is a superior 24/7 answering service for small businesses and individuals. Our virtual receptionists help you build better relationships with new and existing customers. We will help save you money and time, give your clients the personalized attention they deserve (donāt we all prefer to talk to a human), and find more qualified leads (bye-bye spam calls).
Accelerate growth with live receptionists and AI.
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Contact our sales team today at (650) 727-6484 or schedule a call.
