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Blog
Retain Clients on the First Call
July 21, 2026
Smith.ai's Virtual Receptionists and AI Receptionist can now send retainer agreements for e-signature during the intake call, closing the gap between a qualified lead and a signed retainer.
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Introducing Quality Studio: The Missing Step in Every AI Receptionist Setup
July 15, 2026
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The Anatomy of an AI Call: How Smith.ai Is Redefining What “Handled” Really Means
June 15, 2026
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Monetizing Leads From Google Local 3-Pack with Strong Intake Systems
September 15, 2020
Gaining visibility in the Local 3-Pack is an invaluable way to ensure your business is front and center on the search result page and catching the eyes of potential customers. But how do you get your business in the Local 3-Pack? And how do you covert and monetize the leads that come from the Local 3-Pack? Nalini Prasad shares her tips for getting your business front page visibility and keeping the profitable leads you'll gain.
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Business Education
Amplify Your Referrals with Brand Building and Marketing
September 10, 2020
Want to grow your law firm's referrals, but don't know where to start? Tyler Roberts, co-founder of NOMOS Marketing, shares his tips for amplifying your law firm's referrals using brand building and marketing strategies.
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Business Education
3 Reasons Why You Should Be Texting with Clients
September 10, 2020
Should your business include text messaging as an option for clients? Kenneth Burke, Director of Marketing for Text Request, shares his thoughts on why companies should consider integrating texting if they're interested in generating more leads, closing more sales, and reducing their overall operational costs.
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Business Education
Google My Business Leads: Using GMB, GA, and GTM to Track Monthly Calls and Form Fills
September 4, 2020
Curious about how to best use Google platforms to track your business's search visibility? Zack Duncan, President of Root and Branch Group, provides his advice on how to use Google My Business, Google Analytics, and Google Tag Manager to record and manage your leads from monthly calls and form fills.
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Business Education
Expert Tips from Mac Lovin' Lawyers
September 1, 2020
Tom Lambotte of GlobalMac IT recaps his webinar with Brett Burney of Burney Consultants and Apps in Law and Ben Stevens of The Stevens Firm. He discusses the issues and opportunities for Mac-based law firms.
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Business Education
How to Download and Save Important Voicemails
August 25, 2020
Learn how to transfer voicemails from your mobile, landline, or VoIP phone, and store them for safekeeping, so that your voicemail box can stay open for important business and personal messages, around the clock.
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Business Education
5 Documents Every Small Business and Law Firm Owner Needs
August 19, 2020
Setting up a new small business or law firm? Already running one and starting to see it soar? Jordan Ostroff of LegalEase Marketing has five documents you need to ensure your business is protected from uncertainty.
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Business Education
Setting and Maintaining Boundaries with Clients
August 6, 2020
Lawyers love structure and order, but why do so few introduce it into their relationships with their clients? Author of The New Billable Hour Ritu Goswamy, Esq., dives into how you can set boundaries with your clients and thereby improve your relationships — and your quality of life.
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Business Education
5 Ways to Improve Online Lead Conversion with Chat Funnel Performance Tracking
August 6, 2020
Use the Smith.ai playbook funnel tracker to learn even more about your online leads and improve conversion and sales. Analyze how your leads are interacting with your chat widget and use our tips for increasing completing rate and generating more qualified leads.
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Business Education
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