Blog: Press

In March 2019, Smith.ai's head of growth and education Maddy Martin played several roles at the second annual CompTIA Communities & Councils Forum in Chicago, IL, most notably as a panelist at the opening keynote session focused on "the future gap" between our expectations of emerging technology and the current reality of its implementation.

Lex Tech Review founder Chelsey Lambert recently tested our Live Web Chat service and AI-powered chatbot. Read her review and discover why she's recommending solo and small-firm attorneys adopt the technology on their law practice websites.

Megan Holstein of MegaNewsAI speaks highly of Smith.ai after discovering our booth in the exhibitor hall at the 2019 ITEXPO, an event co-located with the MSPEXPO and Future of Work Expo in Fort Lauderdale, Florida, last month.

Tune in to hear Smith.ai's head of growth and education Maddy Martin speak with Christopher Anderson, host of The Un-Billable Hour podcast, about communication best practices for small-firm attorneys. With responsiveness the most common theme among bar complaints, it's critical that attorneys improve their speed and methods of communicating with leads, clients, and other parties. Tune in to hear Maddy and Christopher's conversation, which is chock-full of actionable tips.

High Performance Counsel runs a Spotlight column featuring interviews with forward-thinking attorneys across the country. This month, Smith.ai clients Justie Nicol, Joey Vitale, and Emily Cooper shared the stage. Check out their Q&A and discover some of the secrets behind their high-performing small law practices.

Smith.ai client Conor Malloy of Chi City Legal, LLC shared his playbook for small businesses looking for lean, effective marketing tactics and automated workflows today on IMPACT Branding & Design's Inbound Success podcast with Kathleen Booth. Tune in or read the transcript!

Tune in to the previously aired Crazy Marketing Podcast, with host Andy Curry and Smith.ai's head of growth and education, Maddy Martin. Discover how to generate good leads with good messaging and what mistakes to avoid. Plus, how to filter good leads from the bad on autopilot, and much more.

Smith.ai's Keypad cloud phone system now supports SIP calling! This means you can use a SIP softphone or VOIP desk phone to make and receive calls using your Keypad number(s).

We're pleased to announce a new service from Smith.ai, called Operator. With this service, Smith.ai receptionists will convene your conference calls with multiple participants. We'll bring all participants on the line, and then we'll call you to join them. Learn more about this service and how to get started.

Would you prefer to get a call transfer request through a text message instead of a phone call? Smith.ai's receptionists can now alert you via SMS when you receive a call that meets your transfer criteria. Simply reply "Y" to accept or "N" to reject the transfer. Learn how to enable this new feature.

Evolve Law podcast host Ian Connett, founder of QuantumJurist, and Smith.ai cofounder Justin Maxwell discuss Smith.ai's AI-forward services, which take the company far beyond the realm of basic "call answering." From call routing to client intake, hear how Justin and the team behind Smith.ai are using machine intelligence and smart integrations to level-up communications and lead conversion for solo and small-firm attorneys.

Tune in to hear Smith.ai cofounder and chief design officer Justin Maxwell speak with Sam Glover and Aaron Street, hosts of the mega-popular Lawyerist podcast. Did you know Smith.ai's receptionists can instantly call back your web form leads? Learn more about that and other ways we bring efficiency to solo and small law firms in this episode, which aired today.

Lawyerist regularly updates its comparison chart of virtual receptionist services available to lawyers across the U.S. New to the list this summer, Smith.ai is the most fully featured service at the lowest introductory price.

Chelsey Lambert's Lex Tech Review is the go-to online destination for legal technology recommendations. Read her review of Smith.ai Virtual Receptionists, which highlights our unique emphasis on artificial intelligence.

Maximum Lawyer podcast hosts Jim Hacking and Tyson Mutrux talk to Smith.ai cofounder Justin Maxwell about efficiency gained from artificial intelligence-powered receptionists.

Developed in house at Smith.ai, Keypad is the best new cloud phone system for small businesses and solo professionals. Sign up now to start routing, recording, and tracking your calls for just $25/month!

Tune in to episode 8 of the Get Automated podcast to hear host Kelsey Bratcher and Smith.ai's head of marketing and partnerships, Maddy Martin, discuss business automation tools and ways Smith.ai leverages them to deliver an exemplary receptionist service.

Today, the latest episode of the Command Control Power podcast was released, featuring Smith.ai cofounder Justin Maxwell. Tune in to hear about Justin's days coding the Apple website, learn how IT consultants best use virtual receptionists to optimize their operations and customer service, and get a sneak peek into the features of our soon-to-be-launched cloud business phone system, Keypad.