How to Build an AI Chatbot for Your Small Business Website
September 6, 2023

If you donât already have an AI chatbot, you need to get moving. These intelligent assistants are changing the customer support game for companies of all sizes and youâre missing out if you donât get on board. AI chatbots can learn from data and interactions over time, deliver human-like interactions, and be easily built, customized, and integrated into your operations.
Read more
Everything You Need to Know About On-Demand Sales Support
August 11, 2023

If youâve been looking for a better way to get things done, on-demand sales support could be just the ticket. These expert teams take care of laying the groundwork for your sales pipeline so that your sales reps can focus on building relationships and closing deals. The result? Better outcomes, more conversions, and the opportunity to hire fewer, but more productive, sales representatives for your team.
Read more
3 Ways to Handle Objections on Cold Calls
August 9, 2023

No. Whether it comes in that form or another roundabout way, the impact of those two letters can make or break your sales outreach. Itâs a word that your sales team should get used to hearing and understand how to overcome. Rejection stings and it takes a tough skin to become a sales professional these days.
Read more
Lead Management: What It Is and How to Do It
August 7, 2023

All of your best lead-sourcing efforts will be useless if you donât have a solid lead management plan in place. You canât expect your sales team to pursue the right leads when theyâre not even sure what the ârightâ leads are or how to find them. With a proper lead management system, youâll have a framework that everyone can follow to save time, money, and effort.
Read more
6 Places to Turn to Find More Targeted Lead Lists
August 4, 2023

The sales world is constantly becoming more sophisticated, with a number of resources available to help with things like targeted lead generation. When you do it well, your prospecting will start important conversations, generate high-quality leads, and create a solid ROI and revenue growth. Part of that comes in knowing how to conduct the right sales research and find the targeted leads that will most benefit from your offering.
Read more
How to Boost Click Rates on Your Cold Emails
August 2, 2023

Getting your prospects to open cold emails is difficult enough, but figuring out the mastery of getting those elusive clicks could change the game entirely. Cold email open rates and click-through rates (CTRs) are essential KPIs that measure the success of your outreach campaigns. These are more than just metrics, thoughâthereâs a strategy involved here.
Read more
How to Perform Lead Follow-Up After No Response
July 31, 2023

Following up with leads is a critical step where plenty of sales reps miss the mark. But did you know that youâre supposed to follow up even when you donât get a response to your initial outreach? It depends on the target, of course, but itâs generally a good practice to include âno responseâ responses in your follow-up, as well.
Read more
5 Prospecting Techniques SMBs Should Keep in Mind
July 25, 2023

If you want to get the right output in your sales prospecting efforts, you need to make sure that youâre focused on the right input. Otherwise, youâre wasting time on methods that are ineffective and leaving a lot of potential leads untapped. Prospecting is the first step in the sales pipeline, and as such, itâs among the most important. After all, if you canât generate the leads in the first place, the rest of the pipeline doesnât matter.
Read more
Smith.ai is One of the Top Answering Services Providers on Clutch
July 24, 2023

Read why Clutch has named Smith.ai as one of the top answering services providers for businesses, regardless of size or industry.
Read more
Overcoming Sales Objections to Turn More "Nos" Into "Yeses"
July 24, 2023

Sales objections are like gifts from those lesser-known extended relatives: everyone gets them, but most people arenât sure what to do with them. Even with the best training and support, itâs far too easy for sales reps to take that ânoâ to heart and stop the lead generation process in its tracks. Sometimes, this is the right answer. In other situations, it might be time to amp up your sales efforts to overcome objections to increase your leads.
Read more