Maddy Martin

Maddy Martin is Smith.ai's SVP of Growth. Over the last 15 years, Maddy has built her expertise and reputation in small-business communications, lead conversion, email marketing, partnerships, and SEO.

Articles by Maddy Martin

Sales Burnout: Preventing and Recovering From the Burnout Outbreak

April 7, 2023
Sales Burnout: Preventing and Recovering From the Burnout Outbreak
Sales burnout is a state of mental, emotional, and physical distress caused by workplace stress. Our 10 tips can help you avoid workplace burnout.
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44 Call Center Statistics and Metrics You Should Know

April 4, 2023
44 Call Center Statistics and Metrics You Should Know
Check out these 44 call center statistics, metrics, and trends that will help you provide the best customer experience to achieve higher customer satisfaction.
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How To Write an Email Follow-up After a Phone Call (+5 Examples)

March 24, 2023
How To Write an Email Follow-up After a Phone Call (+5 Examples)
Explore the importance of an email follow-up after a phone call, as well as tips and templates to help you craft compelling messages that will keep you top of mind.
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Lead Generation for Lawyers: 10 Ways To Get More Clients

March 23, 2023
Lead Generation for Lawyers: 10 Ways To Get More Clients
Lead generation for lawyers doesn’t require an extensive sales team. Use these strategies so you can focus on practicing law, not attracting new clients.
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What Is Audience Segmentation? Top Tips To Boost Sales

March 20, 2023
What Is Audience Segmentation? Top Tips To Boost Sales
What is audience segmentation? Learn everything you need to know, including how it can help you target the right customers with the right messaging.
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Save 20% now on virtual receptionist services through March 31!

March 9, 2023
Save 20% now on virtual receptionist services through March 31!
You might lose an hour this season with the time change, but we'll help you get your time back! Smith.ai is the most capable virtual receptionist service. We combine the best human talent with the most advanced AI technology. Our virtual receptionists are so efficient and accurate – it's like they have superpowers!If you've been on the fence, now's the time to spring into action and we'll take 20% off of your bill for two months!
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12 Prospecting Sales Techniques for Discovering and Engaging More Leads

March 8, 2023
12 Prospecting Sales Techniques for Discovering and Engaging More Leads
Want to bring more business to your company? Sales numbers need a boost? Discover more leads and engage them better with these 12 prospecting sales techniques.
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How To Use BANT To Qualify Leads and Grow Sales [+ Sample Questions]

March 8, 2023
How To Use BANT To Qualify Leads and Grow Sales [+ Sample Questions]
Using the BANT sales framework during the lead qualification process helps your business qualify leads and grow sales. Discover how it works and what questions to ask.
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The Ultimate Guide To Successful Startup Scaling

March 7, 2023
The Ultimate Guide To Successful Startup Scaling
Check out our ultimate guide to startup scaling for some of the best tips and strategies on how to move your startup to the next stage.
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What is a Sales Playbook? + Free Template

February 22, 2023
What is a Sales Playbook? + Free Template
Sales playbooks are essential tools that help sales teams close deals faster and more efficiently. Learn more about sales playbooks and access a free template and examples to get started.
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