Maddy Martin

Maddy Martin is Smith.ai's SVP of Growth. Over the last 15 years, Maddy has built her expertise and reputation in small-business communications, lead conversion, email marketing, partnerships, and SEO.

Articles by Maddy Martin

Get 50% Off Smith.ai Live Chat for 3 Months — Ends Dec 31, 2021

October 7, 2021
Get 50% Off Smith.ai Live Chat for 3 Months — Ends Dec 31, 2021
51% of customers prefer live chat for multitasking purposes. Smith.ai's live-staffed website chat is the edge that businesses need to capture more leads and beat the competition with fast, friendly replies. That's why we're making it more accessible than ever with our 50% off deal, good for your first 3 months of service, as long as you redeem by December 31, 2021. Use code HALFOFFCHAT to secure your discount!
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Smith.ai Now Integrates with MyCase!

September 30, 2021
Smith.ai Now Integrates with MyCase!
The new Smith.ai and MyCase integration enables faster, more efficient, and better organized communication with leads, clients, court staff, and more. When you connect Smith.ai with MyCase, your receptionist calls will now appear in your MyCase Call Log. It's that simple! Attorneys and staff will not only benefit from never missing a call, but they will also be able to quickly understand the work already completed, and then immediately identify and assign tasks for next steps.
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Special Offer: Smith.ai Will Match Your Voucher from the Ruby Receptionists Class Action Settlement

September 17, 2021
Special Offer: Smith.ai Will Match Your Voucher from the Ruby Receptionists Class Action Settlement
If you received a voucher from the Ruby Receptionists class-action lawsuit settlement, Smith.ai will honor it as a credit towards our services, in full. Surely, you'd like to use the funds with a service provider that has not been embroiled in a lawsuit over billing and call handling practices. Use your voucher funds with Smith.ai instead, and have not just excellent service, but also total peace of mind.
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New! À La Carte Plan Offers Live-Staffed Website Chat for $0 Monthly Cost — Only Pay Per-Chat!

September 7, 2021
New! À La Carte Plan Offers Live-Staffed Website Chat for $0 Monthly Cost — Only Pay Per-Chat!
Live-staffed website chat from Smith.ai has always been affordable with per-chat pricing and low monthly plans. Now our new À La Carte chat plan offers extra flexibility at a low cost. Simply sign up for the plan and pay no monthly fee, and then just $10 per relevant chat. Whether you have new leads contacting you for a consultation or existing clients chatting in with customer service requests, you're covered by our friendly, professional 24/7 live chat agents. Never miss out on a valuable business chat again!
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Smith.ai Raises Receptionist Wages to $15/Hour to Support Remote Workers

September 2, 2021
Smith.ai Raises Receptionist Wages to $15/Hour to Support Remote Workers
Smith.ai has worked hard over the years to provide our fully remote team of receptionists with the opportunity to work from anywhere and love your work. Now, we’ve taken another big step to continue to attract the very best talent — we've raised the base starting rate to $15/hour for every receptionist in the U.S.!
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Save 30% for 3 Months When You Switch to Smith.ai!

August 24, 2021
Save 30% for 3 Months When You Switch to Smith.ai!
If you're currently working with another phone answering service or live chat provider, we'd like the chance to prove to you how much more our receptionists can do for you than your current provider. For a limited time, we'll give you 30% off your bill, for 3 months, when you switch to Smith.ai!
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Get 50% Off Smith.ai Live Chat for 3 Months — Ends Sep 30, 2021

August 2, 2021
Get 50% Off Smith.ai Live Chat for 3 Months — Ends Sep 30, 2021
51% of customers prefer live chat for multitasking purposes. Smith.ai's live-staffed website chat is the edge that businesses need to capture more leads and beat the competition with fast, friendly replies. That's why we're making it more accessible than ever with our 50% off deal, good for your first 3 months of service, as long as you redeem by September 30, 2021. Use code CHATFORME to secure your discount!
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Get 50% Off Smith.ai Live Chat for 3 Months — Ends July 31, 2021

July 2, 2021
Get 50% Off Smith.ai Live Chat for 3 Months — Ends July 31, 2021
51% of customers prefer live chat for multitasking purposes. Smith.ai's live-staffed website chat is the edge that businesses need to capture more leads and beat the competition with fast, friendly replies. That's why we're making it more accessible than ever with our 50% off deal, good for your first 3 months of service, as long as you redeem by July 31, 2021. Use code MORELEADSPLEASE to secure your discount!
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Get 50% Off Smith.ai Live Chat for 2 Months — Ends June 30, 2021

June 1, 2021
Get 50% Off Smith.ai Live Chat for 2 Months — Ends June 30, 2021
Did you know that 90% of customers say a “Live Chat” button gives them confidence that they can get help if they need it? And that 51% of customers prefer live chat for multitasking purposes? Live-staffed website chat is the edge that businesses need right now, which is why we're making it more accessible than ever with our 50% off deal, good for your first two months of service, as long as you redeem by June 30, 2021.
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Get 50% Off Smith.ai Live Chat for 3 Months — Ends May 31, 2021

May 4, 2021
Get 50% Off Smith.ai Live Chat for 3 Months — Ends May 31, 2021
Did you know that 90% of customers say a “Live Chat” button gives them confidence that they can get help if they need it? And that 51% of customers prefer live chat for multitasking purposes? Live-staffed website chat is the edge that businesses need right now, which is why we're making it more accessible than ever with our 50% off deal, good for your first three months of service, as long as you redeem by May 31, 2021.
Read more