Maddy Martin

Maddy Martin is Smith.ai's SVP of Growth. Over the last 15 years, Maddy has built her expertise and reputation in small-business communications, lead conversion, email marketing, partnerships, and SEO.

Articles by Maddy Martin

Smith.ai Now Integrates with Pipedrive

August 15, 2018
Smith.ai Now Integrates with Pipedrive
Pipedrive is a popular sales management tool (CRM) for small businesses focused on activity-based selling. Smith.ai now integrates with Pipedrive so each call handled by a Smith.ai receptionist is logged in your account immediately after the call. Both a contact and an activity record are added, making it easy to identify progress and next steps for each deal.
Read more

WEBINAR: Online Scheduling Tips for Legal & Finance Professionals with ScheduleOnce (Free)

August 14, 2018
WEBINAR: Online Scheduling Tips for Legal & Finance Professionals with ScheduleOnce (Free)
Join us Tuesday, August 21, at 12:00 p.m. EST for a free webinar about online scheduling best practices. We'll focus on scenarios specific to legal and finance professionals, but any service-oriented business owner will benefit from these tips!
Read more

WEBINAR: How to Make the Most of Smith.ai with Clio

August 9, 2018
WEBINAR: How to Make the Most of Smith.ai with Clio
Tune in to hear Maddy Martin, Smith.ai's head of marketing and partnerships, discuss how the Clio and Smith.ai integration works. Plus: Learn how to get the most out of your Smith.ai receptionist services, both as a stand-alone service and in combination with Keypad, our cloud phone system.
Read more

How to Forward Calls from Dialpad to Smith.ai

July 11, 2018
How to Forward Calls from Dialpad to Smith.ai
Dialpad customers, here are the steps to follow to set up call forwarding to Smith.ai, so our receptionists can answer your calls.
Read more

Smith.ai Now Integrates with CPACharge

July 11, 2018
Smith.ai Now Integrates with CPACharge
Smith.ai has partnered with CPACharge to help CPAs run more profitable financial planning firms by helping them collect more of their earnings.
Read more

Announcing Smith.ai Operator: We'll Coordinate Your Conference Calls

July 10, 2018
Announcing Smith.ai Operator: We'll Coordinate Your Conference Calls
We're pleased to announce a new service from Smith.ai, called Operator. With this service, Smith.ai receptionists will convene your conference calls with multiple participants. We'll bring all participants on the line, and then we'll call you to join them. Learn more about this service and how to get started.
Read more

Receive Smith.ai Call Transfer Requests via Text Message (SMS)

July 9, 2018
Receive Smith.ai Call Transfer Requests via Text Message (SMS)
Would you prefer to get a call transfer request through a text message instead of a phone call? Smith.ai's receptionists can now alert you via SMS when you receive a call that meets your transfer criteria. Simply reply "Y" to accept or "N" to reject the transfer. Learn how to enable this new feature.
Read more

Smith.ai Cofounder Justin Maxwell Featured on Evolve Law Podcast

July 6, 2018
Smith.ai Cofounder Justin Maxwell Featured on Evolve Law Podcast
Evolve Law podcast host Ian Connett, founder of QuantumJurist, and Smith.ai cofounder Justin Maxwell discuss Smith.ai's AI-forward services, which take the company far beyond the realm of basic "call answering." From call routing to client intake, hear how Justin and the team behind Smith.ai are using machine intelligence and smart integrations to level-up communications and lead conversion for solo and small-firm attorneys.
Read more

Smith.ai Cofounder Justin Maxwell Featured on Lawyerist Podcast

June 27, 2018
Smith.ai Cofounder Justin Maxwell Featured on Lawyerist Podcast
Tune in to hear Smith.ai cofounder and chief design officer Justin Maxwell speak with Sam Glover and Aaron Street, hosts of the mega-popular Lawyerist podcast. Did you know Smith.ai's receptionists can instantly call back your web form leads? Learn more about that and other ways we bring efficiency to solo and small law firms in this episode, which aired today.
Read more

Smith.ai Now Integrates with ActiveCampaign

June 27, 2018
Smith.ai Now Integrates with ActiveCampaign
At Smith.ai, we're constantly adding new CRM integrations so your systems stay in sync and your business runs more efficiently. Our receptionists can now add and update existing contacts in ActiveCampaign, as well as add call summaries as notes in contacts' records. All of this happens instantly after each call.
Read more