Compare Smith.ai with other Voice AI providers

Our AI Receptionist is a groundbreaking solution that redefines how business capture leads, streamline intake processes, and drive growth.

When it comes to handling calls for your business, most AI voice providers offer basic features not included in the chart above. However, not all tools are created equal. Below, we break down the differences to help you decide which solution will work best for your business. Basic features you should always look for in a Voice AI provider include: 

• 24/7 call answering
• Call transfers
• Instant call summaries
• Recording & transcription

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What sets Smith.ai apart

The features above are table stakes — minimum capabilities that barely scratch the surface of what your business needs to truly excel. Don’t let these basics distract you from the features that are the real game-changers. 
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Humans on standby

When a caller needs more than what AI can provide, AI Receptionist escalates to a live virtual receptionist to handle the rest of the call.

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Completely self-serve

From sign-up to onboarding, the entire process takes five minutes. It’s entirely self-serve, allowing you to make changes as needed, and the AI Receptionist reflects those changes immediately.

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User-friendly interface

No prompt engineering background or coding is required. The system features an intuitive interface designed for anyone to easily use.

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Tailor to your brand

Tailor the AI’s behavior to suit your business’s unique needs, from the initial greeting to call ending, FAQ responses, call transfers, and customized intake questions.

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Proven expertise

Smith.ai brings 10 years of proven expertise in converting callers into customers. We have refined our approach through more than 17 million phone calls, making our AI Receptionist exceptionally skilled at this conversion process. Our proprietary monitoring system further enhances performance and reliability, ensuring optimal results.

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Why other voice AI systems fall short:

• Lack of call handling expertise: Competitors build AI answering bots from scratch, while we built AI Receptionist on millions of real calls. AI Receptionist from Smith.ai is informed by 10+ years of hands-on receptionist experience and call flows, enabling it to perform intake, triage, and lead qualification with unmatched fluency.
• Absence of human touch: Virtually all call handling solutions are either 100% AI or 100% human-handled. With Smith.ai, AI Receptionist answers every call and escalates to a live virtual receptionist as needed, so you get the best of both worlds — 24/7.
• Complexity in prompt engineering: Other systems often require users to craft intricate prompts, which can fail as underlying AI models evolve. To address this, we built a proprietary monitoring system that actively oversees the performance of AI Receptionist, ensuring it remains accurate, reliable, and consistent over time.

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Measurable business growth

AI Receptionist delivers tangible results. Business owners using our solution have reported:

• Increased lead capture: 24/7 availability translates to capturing more leads and faster response times.
• Improved client conversion: Streamlined intake processes with qualified leads increase conversion rates.
• Boosted productivity: Time saved on lead qualification and intake allows businesses to focus on billable hours.
• Enhanced client satisfaction: A positive first impression and efficient communication lead to happier clients.

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Cost-effectiveness

By integrating AI and automation, our AI Receptionist reduces the need for extensive staffing resources while maintaining high-quality client interactions. This results in significant cost savings for businesses without compromising service quality.

AI Receptionist empowers businesses to focus on what matters most — providing exceptional services. By streamlining intake, qualifying leads, and creating a positive client experience from the first contact, our solution fosters efficient business development and paves the way for long-term growth.