Smith.ai vs. Alivo

Being a roofer means juggling bids, client calls, and on-site emergencies all day — AI call-answering solutions let you boost client engagement, capture more leads, and keep your calendar full without lifting a finger. But choosing the right AI receptionist for your business is crucial. Let’s dive into a side-by-side comparison of AI Receptionist from Smith.ai and Alivo, so you can choose the most suitable option for your business.

Features: What both solutions offer

• 24/7 call handling: Answer calls around the clock so you capture every opportunity.
  
• Appointment booking: Automated scheduling directly into your CRM or FSM.
  
• Call routing & transfers: Intelligent routing to the right person or department.
  
• FAQ handling: Instant, accurate responses to common questions.
  
• CRM integrations: Seamless sync with top CRMs to keep contact records and jobs up to date.
  

What sets Smith.ai apart

While both solutions offer core AI call-answering features, AI Receptionist from Smith.ai stands out through uninterrupted human support, cost-effective pricing, advanced lead qualification, bilingual Spanish capabilities, in-depth reporting, and a decade of proven expertise.

AI-led, human supported

With AI Receptionist, your clients have access to 24/7 escalation to our highly trained human receptionists, should they need it. AI can handle the basics flawlessly, but when your clients call with complex matters, nothing beats a real human connection. We ensure uninterrupted, full coverage for your business, so you can feel confident that your reputation is protected.

Alivo’s AI receptionist, Lilly, can answer questions, provide pricing, and book appointments — but when a human touchpoint is needed, it can only transfer the call to your internal team. If your team’s busy or offline, callers' needs likely aren't resolved in the way they prefer, leading to dissatisfaction.

Reasonable pricing

Smith.ai offers clear, reasonable plans starting at under $100/month, with no contracts and a 30-day money-back guarantee for a risk-free signup. With AI Receptionist, small to medium-sized roofing businesses can be assured that they're getting a high-quality solution at a competitive price.

Alivo costs $549/month for just one AI agent, making it unreasonably expensive for growth-focused businesses seeking advanced AI capabilities without breaking the bank.

Advanced lead qualification

AI Receptionist comes with custom call playbooks tailored to your business, creating an intelligent screening and qualification process that ensures only high-value leads reach your team.

Alivo's website doesn't mention any lead qualification features specific to their call answering agent, Lilly. Their website briefly notes qualification under another AI agent, Evan, but not for call answering.

Bilingual Spanish support

Every AI Receptionist plan includes bilingual Spanish support. AI Receptionist automatically detects and serves Spanish-speaking callers in their preferred language — essential for diverse communities. With millions of native Spanish speakers in the U.S., Spanish support is a must-have.

Alivo makes no public mention of bilingual AI capabilities, leaving your Spanish-speaking callers and prospects at a disadvantage.

Robust reporting & analytics

Smith.ai provides real-time insights, including detailed call summaries, trends, recordings, and transcripts, as well as instant updates throughout the day, so you always know what’s happening with your clients.

Alivo has no visible emphasis on analytics or insights, so you’re left guessing about how their platform handles call performance and analytics.

Proven expertise

Smith.ai has over a decade of experience in AI-powered call handling, backed by stellar 5-star reviews on Trustpilot, Clutch, and G2. We know what makes a good call and a happy client.

Alivo was founded in 2023, with G2 as its only review channel (at this time). They can’t match our longevity or breadth of satisfied customers.

The clear winner for your roofing business: AI Receptionist

For growth-minded business owners who value AI-led human support, competitive pricing, exceptional lead qualification, bilingual Spanish support, robust reporting & analytics, and years of proven expertise, AI Receptionist is the superior choice for your 24/7 AI call-answering solution over Alivo.