Special Offer: Smith.ai Will Match Your Voucher from the Ruby Receptionists Class Action Settlement

Maddy Martin

If you were a Ruby Receptionist client between October 13, 2011, and May 31, 2018, you are entitled to a voucher according to their class action settlement website.

But, why on earth would you want to use a service that just had a class action settlement?

Some business owners will feel compelled to use the vouchers anyway, because a discount is a discount. But that's not a great reason. So we came up with a better alternative: Apply your discounts to services with Smith.ai.

Smith.ai will match your Ruby vouchers

We'll give you the same value of your voucher to apply towards our services. It's really that simple.

We'll not only match the full settlement value, though. We'll apply it faster, too, for more immediate savings.

You will get:

  • Your full Ruby voucher in credits to Smith.ai's 24/7 virtual receptionist service
  • 1 business day turnaround of your Smith.ai coupon, for near-instant setup
  • Get the full value of your voucher, in less time. So if your voucher redemption period is over 12 months with Ruby, it will be 12 months at Smith.ai. If it's under a year, we will reduce it by 3 months.

Questions about that last bullet? Here are some examples of how we will increase your monthly discount by applying the credits faster for you:

  • If the amount is $800 over 18 months with Ruby, with your settlement voucher --> you'll get $800 to use over 12 months at Smith.ai
  • If the amount is $600 over 12 months with Ruby, with your settlement voucher --> you'll get $600 to use over 9 months at Smith.ai
  • If the amount is $300 over 9 months with Ruby, with your settlement voucher --> you'll get $300 to use over 6 months at Smith.ai

Don't choose a service just to take advantage of temporary savings. Consider the long-term impact on your business.

Provide proof of your Ruby class-action settlement voucher, and get it matched by Smith.ai

Smith.ai will honor your voucher as credits to our services today. Book a consultation now with an expert account executive, and immediately take advantage of this special offer.

How does Smith.ai compare to Ruby?

We're glad you asked.

To start, we've never been the subject of a class action lawsuit.

In all seriousness, we're highly rated across the board. We've served thousands of businesses over 6 years, and have racked up awards and highly favorable press along the way.

We have predictable per-call pricing (not per-minute!), more integrations, and a lower starting price than Ruby.

Here's a rundown of our features compared to Ruby Receptionists, if you're curious.

And here's a blog post that goes into even finer detail, if you're still curious after that first link.

At Smith.ai, our 24/7 virtual receptionists provide complete answering services, including scheduling and intake (plus much more), to give you the edge you need right now, helping you make the most of the rest of 2021 and kick-off 2022 in the best possible way.

Whether you need coverage for 30 calls per month or 3,000, our virtual receptionists can help your business respond quickly and professionally to new leads and existing clients.

With month-to-month plans, white-glove setup with your phone system, and no charge for spam or sales calls, now's the time to take advantage of our around-the-clock 24/7 receptionists who sit ready to capture and convert your callers to clients. Don't spend anymore time with a service that has already endured a class action lawsuit.

We will fully customize our call-handling processes to your specific instructions and business needs.

Plus, our staff works remotely from quiet home offices (not noisy call centers), so they sound just like "in-house."

There's nothing to lose with our 14-day money-back guarantee. Learn more with a free 30-minute consultation and see what your Ruby voucher will get you with Smith.ai's generous and fully featured receptionist plans.

What services does Smith.ai offer?

Smith.ai virtual receptionist plans include:

  • 24/7 North America-based professional receptionists
  • Warm transfers & detailed messages
  • Screening & intake*
  • Outbound call-backs (to follow up with your web form leads, for example)
  • Payment collection*
  • Bilingual support (English & Spanish)
  • 1 Free CRM integration to software like Clio, Lawmatics, Salesforce, HubSpot, Zapier, and more
  • Custom greetings and workflows, based on your preferences
  • Instant call summaries by email, text & chat app (Slack & Teams)
  • Much more!

Check out the full list of features and add-on options for Smith.ai Virtual Receptionists.

*These are optional; add-ons may incur extra fees. See our pricing page for details.

How does billing work at Smith.ai?

We charge for legitimate calls only, never spam calls, unsolicited sales calls, or wrong numbers.

That means you only pay for our services when we're doing meaningful work for your business.

Smith.ai virtual receptionist plans are month-to-month.

And we charge "per-call," not per-minute. Most other answering services, including Ruby, charge per-minute. Smith.ai charges just $5-8 per call. The price goes down as your volume goes up!

With plans as low as $210/month for 30 calls, Smith.ai is already the most affordable and effective answering service that delivers business results, fast.

We even offer a 10% discount for 6-month plans paid upfront, and a 15% discount for 12-month plans paid upfront. It's your choice to take advantage of those discounts; we can always stick with month-to-month services.

Learn how Smith.ai works in 3 minutes!

Watch this short video from Smith.ai's VP of Marketing, Maddy Martin, to discover some of the main ways Smith.ai can help your business.

It's no surprise clients like attorney Justie Nicol say, "Smith.ai is the secret to my business growth and client happiness!"

Why you need Smith.ai's virtual receptionists right now

First of all, your clients prefer it and expect it. If you're in a client-service business, that alone may be enough. 89% of consumers say that they expect an "instantaneous response" to their support or sales inquiries, and phone calls remain the primary way new leads contact businesses.

Furthermore, if you and your staff are working from home, there are more distractions and fewer hours in the day to get things done. You and your staff need to remain productive, professional, and profitable — and that means using your time and energy wisely. Smith.ai's virtual receptionists are career professionals with backgrounds in customer support, office administration, paralegal work, sales, and more. Hand off your routine communication tasks to us, and focus on work only you can do.

Smith.ai's virtual receptionists never sound like they're in a call center, or robotic. Because we're neither. We use information about your business, FAQ, and workflows for screening, scheduling, and intake, to have a conversation with your callers that follows a natural flow. Your callers will think you've hired in-house staff!

customer reviews

Phone calls aren't something you need to handle yourself, as calls take time away from valuable client work and business management tasks only you and your staff can do. Calls are best handled by Smith.ai's friendly and capable receptionists, while you and your team works uninterrupted as the leads roll in. That way, you can capture more leads, more reliably, and get an edge on the competition. Existing clients will praise your responsiveness, too.

And, there's even more that Smith.ai can do for you... we go far beyond the basics

First, we block spam and sales calls for free.

Second, we protect your time and only pass along leads who are well qualified.

With Smith.ai staffing your phone lines, callers can be screened and pre-qualified for you, and then once leads are qualified, your Smith.ai receptionists can schedule them directly on your calendar, so all you need to do is show up ready for the consultation and convert them to new clients. Voilà.

It really is that easy. See our Integrations page for a variety of calendaring programs we can work with.

You're still reading? Let's talk and answer any remaining questions you have!

Book a free 30-minute sales consultation to learn how Smith.ai's 24/7 virtual receptionists can deliver better services for you than Ruby Receptionists.


Note: This offer only applies to first-time Virtual Receptionist clients who provide proof of their voucher to Ruby Receptionists resulting from Ruby’s class action lawsuit settlement.. We define "first-time Virtual Receptionist clients" as clients who have not yet paid for Smith.ai Virtual Receptionist services, so if you've been using our free AI chatbot or you're already active with our Live Chat service, you're welcome to begin using our Virtual Receptionist services under this offer! The voucher only applies to the base plan, and not to overage. This may not be combined with any other promo codes or promotions.

Maddy Martin

Maddy Martin is Smith.ai's VP of Marketing. Over the last 15 years, Maddy has built her expertise and reputation in small-business communications, lead conversion, email marketing, partnerships, and SEO.

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