Maddy Martin is Smith.ai's SVPÂ of Growth. Over the last 15 years, Maddy has built her expertise and reputation in small-business communications, lead conversion, email marketing, partnerships, and SEO.
Explore the vital differences between strategic and tactical marketing thinking. Discover best practices for achieving a balanced approach and driving business success.
Learn the best strategies to handle incoming calls while aiding customers. Enhance service, reduce interruptions, and boost customer satisfaction efficiently.
Learn the top 10 effective ways to follow up with customers post-sale. Boost loyalty and retention through strategic engagement and personalized outreach.
Explore effective strategies for mastering digital customer engagement & building meaningful relationships through digital touchpoints. Propel your success!
Discover proactive customer service essentials for 2025. Learn strategies to build trust, enhance loyalty, and improve operational efficiency for your business.
Discover how lead management AI tools boost sales efficiency by automating tasks, prioritizing leads, and enhancing engagement for SMBs and enterprises.
Discover effective strategies for customer lifecycle management, from awareness to advocacy, and drive satisfaction and loyalty in your business journey.
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