Maddy Martin

Maddy Martin is Smith.ai's SVP of Growth. Over the last 15 years, Maddy has built her expertise and reputation in small-business communications, lead conversion, email marketing, partnerships, and SEO.

Articles by Maddy Martin

Essential Construction Lead Management Strategies for Growth

April 14, 2025
Essential Construction Lead Management Strategies for Growth
Discover tech-driven strategies for construction lead management. Boost conversions and streamline communication
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How to Use Lead Capture AI: A Strategic Guide for Business Growth

April 14, 2025
How to Use Lead Capture AI: A Strategic Guide for Business Growth
Discover the best AI tools for lead capture & how they transform your business by enhancing efficiency & scoring accuracy
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How to Build Customer Loyalty in Today's Market

April 14, 2025
How to Build Customer Loyalty in Today's Market
Discover proven techniques to build customer loyalty and transform your business success. From emotional connections to tech solutions.
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What is Customer Value: Definition & Secrets to Growth

April 14, 2025
What is Customer Value: Definition & Secrets to Growth
Learn how AI transforms customer value strategies, creating personalized, innovative experiences that boost brand loyalty and profitability.
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Marketing and Customer Relations | Keys to Growth

April 14, 2025
Marketing and Customer Relations | Keys to Growth
Discover actionable strategies for enhancing customer relations, boosting loyalty, and gaining a competitive edge. Learn how to transform your business.
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How to Build Rapport With Customers | Get Clients for Life!

April 13, 2025
How to Build Rapport With Customers | Get Clients for Life!
Learn how to build rapport with customers and elevate your business. Discover powerful techniques for trust, loyalty, and lifetime client retention.
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Customer Retention Strategies: How Small Businesses Can Thrive

April 13, 2025
Customer Retention Strategies: How Small Businesses Can Thrive
Discover AI-driven strategies to boost customer retention for small businesses. Transform your retention efforts with advanced analytics & personalized engagement.
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AI Ticketing Systems: The Changer for Small and Medium Businesses

April 13, 2025
AI Ticketing Systems: The Changer for Small and Medium Businesses
Discover how AI ticketing systems revolutionize support operations for small & medium businesses. Enhance efficiency & customer satisfaction today!
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Guide to Customer Experience Journey Mapping for Small Business

April 13, 2025
Guide to Customer Experience Journey Mapping for Small Business
Discover how customer experience journey mapping helps small businesses grow by understanding and enhancing every customer interaction—from discovery to advocacy.
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What is a Warm Transfer? Mastering Customer Experience in AI-Powered Service

April 13, 2025
What is a Warm Transfer? Mastering Customer Experience in AI-Powered Service
Discover the art of warm transfers and how they enhance customer satisfaction in AI-driven services. Learn to master smooth customer handoffs and boost loyalty.
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