Maddy Martin is Smith.ai's SVPÂ of Growth. Over the last 15 years, Maddy has built her expertise and reputation in small-business communications, lead conversion, email marketing, partnerships, and SEO.
Discover top customer experience optimization strategies for service businesses to boost satisfaction, loyalty, and retention with actionable insights and tips.
Explore the 6 best sentiment analysis tools for small business owners to gain valuable insights, enhance customer interactions, and drive better decisions.
Discover the key differences between an AI receptionist and a virtual receptionist, and why understanding the distinction is crucial for your business.
Explore the future of AI in customer service, from personalized experiences to efficient support automation, reshaping the way businesses interact with customers.
Uncover how AI is revolutionizing the car dealership experience, helping forward-thinking dealers enhance customer engagement, streamline operations, and drive sales
Explore how to strike the right balance between automation and human interaction in voice response systems to improve customer experience without losing empathy
.svg)