Maddy Martin

Tune in to hear Smith.ai's head of growth and education Maddy Martin speak with Christopher Anderson, host of The Un-Billable Hour podcast, about communication best practices for small-firm attorneys. With responsiveness the most common theme among bar complaints, it's critical that attorneys improve their speed and methods of communicating with leads, clients, and other parties. Tune in to hear Maddy and Christopher's conversation, which is chock-full of actionable tips.

High Performance Counsel runs a Spotlight column featuring interviews with forward-thinking attorneys across the country. This month, Smith.ai clients Justie Nicol, Joey Vitale, and Emily Cooper shared the stage. Check out their Q&A and discover some of the secrets behind their high-performing small law practices.

Apptoto is an online calendaring tool that makes your existing calendar (Google, Outlook, Office365, Salesforce, Clio, etc.) available online. This makes it easy to put your calendar on your website and in your email for easy booking with leads and clients. It also now means you can share your calendar with Smith.ai receptionists so we can book appointments (and follow-up on upcoming appointments) on your behalf. The result is less calendaring work for you and your team (you have more important things to do), and more qualified leads on your calendar.

Salesforce is a popular CRM that allows businesses to manage their sales, marketing, and customer support efforts in the cloud. With Smith.ai's new Salesforce integration, you can instantly see new and updated contact information for callers (leads), as well as post-call summary notes, in your Salesforce account after every receptionist call.

Clio Grow is the newest addition to Clio, a popular choice for legal practice management software. With Clio Grow you can capture, qualify, and convert new potential clients for your law practice. With this integration, Smith.ai receptionists can add new leads and post-call summary notes to your Clio Grow Inbox instantly after every receptionist call.

Lead Docket is lead-tracking and intake software for law firms. With this integration, Smith.ai receptionists can add and update records in Lead Docket, so that attorneys can easily track and follow-up with all potential clients.

Smith.ai receptionists have made outbound calls for our clients from the start, but until recently, when we made those calls, your Smith.ai number appeared on caller ID. Now, you can opt to have your main business number appear on caller ID when we make outbound calls on your behalf. Learn more about this new feature from Smith.ai.

Are you missing calls from potential clients? Are you slow to adopt new technologies, like online payments? You've got company. Responsiveness remains one of the biggest challenges for attorneys. It also presents the greatest opportunity for unlocking more revenue, client satisfaction, and productivity. We took data from the just-released 2018 Clio Legal Trends Report and pinpointed actionable recommendations. Learn four ways to buck the trend, be more responsive, and chart a path for your law firm's success.

Lawmatics is a brand new marketing automation, contact management (CRM), and intake platform, built by lawyers and for lawyers. When you connect your Smith.ai and Lawmatics accounts, you'll see new contacts added and existing contacts updated after each call. All call notes will be logged in their records, too. Plus, Smith.ai receptionists can complete intake forms on behalf of new prospective clients. Learn more about this integration and how to put it to work at your law practice.

ClientRock is client-friendly legal intake software for attorneys. Smith.ai now integrates with ClientRock, which means our receptionists can complete intake over the phone on behalf of new clients using your ClientRock forms. We can also schedule consultation appointments for you and other attorneys at your firm, because ClientRock integrates directly to your calendar. If you already thought intake was easy with ClientRock, just wait until it's even more streamlined with our receptionists.