Maddy Martin

Maddy Martin is Smith.ai's SVP of Growth. Over the last 15 years, Maddy has built her expertise and reputation in small-business communications, lead conversion, email marketing, partnerships, and SEO.

Articles by Maddy Martin

Virtual Workplace: Top Companies Making It Work and How

March 7, 2022
Virtual Workplace: Top Companies Making It Work and How
You’ve probably heard all the buzz around remote work and the shift to virtual offices.‍ If your business is considering making a shift to a virtual workplace, find out everything you need to know about running a remote business and the potential for success, which we demonstrate by highlighting four companies experiencing dramatic business improvements thanks to virtual workplaces.
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8 Ways to Successfully Run a Lead Nurturing Program

March 7, 2022
8 Ways to Successfully Run a Lead Nurturing Program
A lead nurturing program is a company’s lifeline. Without strong lead-nurturing practices, your business could lose potential customers and cause current ones to churn. Like technology, lead nurturing is always changing and growing. Therefore, you want to continuously review and update your lead nurturing program. This guide covers the basics of lead nurturing and explains which automation and outsourcing techniques will turn leads into paying customers.
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Telephobia: 7 Tips to Help You Overcome Phone Anxiety

March 7, 2022
Telephobia: 7 Tips to Help You Overcome Phone Anxiety
Many people dislike making or receiving phone calls, but if you experience symptoms of serious anxiety, telephobia can have unwanted and unpleasant impacts on you in both your personal and professional life. In this article, learn everything you need to know about telephobia along with helpful tips to help you overcome phone anxiety.
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New! Real-Time Performance Tracking & Analytics for Outreach Campaigns

March 2, 2022
New! Real-Time Performance Tracking & Analytics for Outreach Campaigns
We’re excited to announce new performance tracking and analytics for Outreach Campaigns! Easily monitor and evaluate performance of sales outreach, marketing promotions, client engagement, and more with reach and conversion metrics, visualized in helpful tables and graphs.
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EXTENDED TO Jan. 31, 2022! Get 20% Off Virtual Receptionist Services for 2 Months — Ends Dec. 24, 2021

December 3, 2021
EXTENDED TO Jan. 31, 2022! Get 20% Off Virtual Receptionist Services for 2 Months — Ends Dec. 24, 2021
You only get one chance to make a first impression, so virtual receptionists play a vital role in welcoming a new client to your business. At Smith.ai, our 24/7 virtual receptionists provide complete answering services, including scheduling and intake (plus much more), to give you the edge you need right now. To help you make the most of 2022 and take some time to relax this holiday season before the year is out, we're making our receptionist services more accessible than ever with a 20% off discount, good for your first two months of service, as long as you redeem by January 31, 2022.
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New! Outreach Campaigns and Expanded Outbound Calling

December 1, 2021
New! Outreach Campaigns and Expanded Outbound Calling
We’re excited to announce more robust outreach capabilities that are customized to the unique needs of your business and automated for hands-off workflows. Smith.ai's receptionists have been available for one-off call requests for years. Now, we're offering outbound calling solutions that put more control in your hands.
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New! Call Intelligence is Now Available with Virtual Receptionist Plans

November 16, 2021
New! Call Intelligence is Now Available with Virtual Receptionist Plans
We’re excited to announce that the Smith.ai Zapier integration is publicly available. You can now set up integrations with thousands of web apps — streamlining the process of adding calls and chats to the tools you already use.
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Get 30% Off Virtual Receptionist Services for 3 Months — Ends November 24, 2021

November 9, 2021
Get 30% Off Virtual Receptionist Services for 3 Months — Ends November 24, 2021
You only get one chance to make a first impression, so virtual receptionists play a vital role in welcoming a new client to your business. At Smith.ai, our 24/7 virtual receptionists provide complete answering services, including scheduling and intake (plus much more), to give you the edge you need right now. To help you make the most of 2022 and take some time to relax this holiday season, we're making our receptionist services more accessible than ever with a 30% off discount, good for your first three months of service, as long as you redeem before November 24, 2021.
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Get 50% Off Smith.ai Live Chat for 3 Months — Ends Dec 31, 2021

October 7, 2021
Get 50% Off Smith.ai Live Chat for 3 Months — Ends Dec 31, 2021
51% of customers prefer live chat for multitasking purposes. Smith.ai's live-staffed website chat is the edge that businesses need to capture more leads and beat the competition with fast, friendly replies. That's why we're making it more accessible than ever with our 50% off deal, good for your first 3 months of service, as long as you redeem by December 31, 2021. Use code HALFOFFCHAT to secure your discount!
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Smith.ai Now Integrates with MyCase!

September 30, 2021
Smith.ai Now Integrates with MyCase!
The new Smith.ai and MyCase integration enables faster, more efficient, and better organized communication with leads, clients, court staff, and more. When you connect Smith.ai with MyCase, your receptionist calls will now appear in your MyCase Call Log. It's that simple! Attorneys and staff will not only benefit from never missing a call, but they will also be able to quickly understand the work already completed, and then immediately identify and assign tasks for next steps.
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