Elizabeth Lockwood

Looking for cost-effective sales support? We dive into the cost disparities in-house SDRs and outsourced sales agents.

Customer relationship management (CRM) is both a process and a product. Today, you’ll find a host of CRM platforms and tools designed to help you manage and monitor the customer journey and all of your customer relationships. These tools are invaluable to your success, but they are only one part of the equation.

These days, your tech stack is more valuable to your business than many of the tools and resources that you use. Naturally, that means that you want to maximize the value of the partnerships that you make when choosing software vendors, SaaS providers, and other products and services that you use within your business. Strategic partnerships are an essential element in business growth.

Having the right tools is half the battle when you are creating your outreach campaigns. You can have the best plans in the world, and it won’t matter if they can’t be executed effectively to get the desired results. The good news is that there is no shortage of available tools today that can help with these efforts.

Overhead is a big ugly word that no business wants to deal with. However, all businesses have it and the best thing that you can do is figure out how to minimize the money you’re spending. Everyone says that you need to spend money to make money, and while that’s true, there’s also a point where you have to make smarter choices so that your expenses don’t outweigh your profits.

Long gone are the days of, “If you build it, they will come.” Today, people are so inundated with businesses, products, and services, that you need to do a lot more than just have something to sell if you’re going to get their attention. That’s where your marketing and outreach campaigns come in. These campaigns help you find and drive new leads, increase conversions, and generate higher profits. That is, of course, when they’re done well.

In business, outreach is always priority number one. After all, without customers, you would have no business. And without outreach campaigns, you would have no customers. In the digital age, it’s even more critical that your outreach efforts are on point.

Some sales reps dread the initial contact. The more seasoned ones will tell you that it’s really the follow-up that deserves your attention. Lead follow-up is a pivotal part of the sales funnel. One wrong move and the lead disappears. One good move, and you’ve got a new customer for life. So, how do you err on the side of good when following up with your newly warmed leads?

Missed calls mean miss opportunities. With this calculator, see how much missing calls are costing your business.

No matter how far technology takes us, sales calls still make up a large part of outreach for businesses. In fact, a study in 2022 reported that 82% of buyers who accepted sales meetings did so after a series of interactions that began with a single cold call. Whether you’re brushing up on tips yourself or looking for inspiration to help your sales team, here are some of the top tips for handling rejection on cold sales calls.