Smith.ai Outreach Campaigns vs. Wow24-7: In-Depth Comparison

Right off the bat, you’ll notice Wow24-7’s website is full of typos, design errors, spacing issues, and broken CTAs. If they can't take care to make a quality website, what makes you think they will do quality work for another business? 

While Wow24-7 doesn’t advertise their exact pricing on their website, we do know they charge per interaction and can only assume based on their third-party online reviews that they’re quite expensive. If you’re looking for affordable sales support, think Smith.ai. Our per-contact pricing model means your monthly costs will be based on how many contacts you’d like us to reach out to on your behalf — it’s as simple as that.

Getting more bang for your buck is where Smith.ai excels. Unlike Wow24-7, we don't limit the amount of agents working on your campaign. We utilize AI to enable a much larger team to maximize responsiveness beyond what a team of just 4-7 people can accomplish. You may think, “but isn’t having a small dedicated team better?” Usually that would be the case, but with Smith.ai’s sophisticated AI technology, our agents are empowered to deliver incredible results. 

On top of that, Smith.ai’s North America-based agents all work from quiet home offices (unlike Wow24-7’s agents, who often work from busy call centers in the Ukraine). Our agents don’t sound like they work in a call center because they don’t work in a call center. Our agents sound like they’re in-house. Plus, since we're fully remote, our hiring practices focus on skill, not location. You can rest assured your leads are in good hands with Smith.ai. 

Wow24-7 is focused primarily on delivering positive customer interactions with an outsourced team, so sales support isn’t exactly their expertise. Smith.ai, on the other hand, offers both. We provide quality campaign strategy and analysis, focusing on delivering real results for SMBs and midmarket far more efficiently and effectively.

Both Wow24-7 and Smith.ai have dashboards that allow you to manage campaigns digitally, but Smith.ai’s dashboard goes above and beyond to give you full-visibility into your campaign’s success. We capture key data on the caller, including the caller type (e.g., new lead, existing client, spam), the time of the call, the priority, and the disposition — even action taken. That way, you know exactly what happened during and after every call. And with access to detailed call summaries as well as audio recordings and searchable transcripts of every call, the proof is in the pudding. 

As far as technology is concerned, Wow24-7 fails to compare to Smith.ai. We play well with over 5,000 CRMs, marketing platforms, calendars, billing systems, and intake forms. Furthermore, our platform connects to you via SMS, Slack, and Zapier. We even have an open API (for our more tech-savvy users). From Wow24-7’s reviews and website, they will require you to migrate to their platforms. 

On top of that, Wow24-7 doesn't advertise many of the useful features, like payment collection or call routing, that take work off your team’s plate. Smith.ai’s services don’t start and end with sales support. Our professionals are not only experienced in qualifying, engaging, and converting, but have the capacity to become a true extension of your office: We make outbound calls on your behalf and can be the staff who receives call-backs and inbound calls from leads and clients with our Virtual Receptionist plans. We provide comprehensive coverage so you can address all your business needs under one roof.

For higher quality outreach sales support at more affordable pricing, flexible features, robust CRM integrations, and 24/7 North America-based professionals, businesses prefer Smith.ai to Wow24-7.