Smith.ai vs. Wow24-7

Wow24-7 is an overseas call center offering outsourced business support including digital transcription, data research, e-commerce tagging, and telemarketing. They cater specifically to businesses in technology, SaaS, retail, and travel. Smith.ai’s sales-trained, North America-based SDRs work to accomplish your most important sales goals — which can include sales follow-ups, lead screening, event invitations, appointment setting, and more. Plus, we’re industry-agnostic and able to build outreach strategies for all types of businesses. We act as a true sales partner and take real work off your team’s plate to allow them to spend time on higher-value work — like closing deals. Our agents can set appointments directly on your sales team’s calendar, complete new-client intake forms, and even take payments over the phone. We offer white-glove setup and support, script writing, and a dedicated account manager. 

Wow24-7 charges you for each team member you have making calls. That can add up quickly. At Smith.ai, we don’t limit the number of agents working on your campaigns. Our hundreds of agents are available 24/7 as we build custom cadences to reach your customers at the right time. We also use a pay-per-contact pricing model. That means your monthly costs are based on how many contacts you’d like us to reach on your behalf — making it both affordable and budget-friendly. Campaigns start at just $600 per month, which includes 50 leads and up to five calls per contact, along with text & email follow-up.

We put technology at the forefront. Our AI guides our agents’ conversations to help work past stalls or objections and achieve better conversion rates. We integrate with more than 5,000 CRMs, marketing platforms, calendars, and billing systems. Using these integrations, we can automatically import your leads into our system for immediate outbound engagement. If you’re in need of leads, we can supply them. For cold-calling campaigns, we can build targeted outreach lists for $1 per lead. This includes strategy and research, along with sample list data, so you have confidence the leads meet your specific criteria. 

Wow24-7 offers monthly reporting, which makes it challenging to quickly assess performance or change messages and cadences. Smith.ai offers a real-time client dashboard with reliable call intelligence — giving you full visibility into each touchpoint. You can see the attempts we’ve made and call outcomes per contact. Plus, you can review call recordings and searchable transcriptions so you’re always aware of campaign performance and can better measure your sales investment. 

Another key advantage of Smith.ai is our ability to manage both outbound and inbound calls. Get 360-degree coverage of your leads with our 24/7 virtual receptionists. Add this service to any Outreach Campaign plan for just $285 per month. We also offer 24/7 live chat so leads visiting your website after receiving our outreach are greeted and engaged immediately. We handle the entire “frontline” of your lead flow so you never need to worry about in-house coverage.

For 24/7 North America-based SDRs, rich technology integrations, and predictable per-lead pricing, Smith.ai is the superior choice over Wow24-7.