Smith.ai Outreach Campaigns vs. Pearl Lemon: In-Depth Comparison

Compare features and see how businesses like yours can engage more leads and serve clients better 24/7/365 with Smith.ai Outreach Campaigns.

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Smith.ai: The best alternative to Pearl Lemon

COSTS & SETUP
Pricing
Per call
Per month
Starting cost
$4/call
$3,438-$13,538/month
Monthly call minimum
100 calls
Info Unavailable
Setup & onboarding cost
Free
Info Unavailable
Setup & onboarding period
1-2 days
1-3 days
Minimum work period
1 month
6-12 months
Long-term contracts
No
Yes
Cancellation fees
No
No
Commission or revenue share
No
No
Money-back guarantee
✔ 14 days, up to $1,000
Multiple campaigns per account
✔ Up to 10 concurrent campaigns
CAPABILITIES
North America-based professionals
24/7 live agents
Cold calling
✔ Warm & cold outreach available
Warm transfers
Call routing & complex workflows
Appointment setting
Spanish-speaking agents
Prospecting & lead engagement
Lead screening & qualification
Event sign-ups & registrations
Complete intake & order forms
Info Unavailable
Payment collection
Donor engagement & charprocessing
Inbound call handling
✔ From $255/mo
Totally optional
Email & SMS follow up
✔ Email only
Answer basic FAQs
Real-time campaign tracking
Call transfers via SMS & Slack
Custom campaign greetings & instructions
Custom campaign goals & objectives
TECHNOLOGY & PERFORMANCE
Client dashboard with metrics
✔ Includes real-time metrics
List submission & assignments
✔ API and CSV Upload
Info Unavailable
Lead lists provided
✘ Client supplies lists
CRM, intake & marketing software integration
Zapier integration
Calendaring software integration
Online invoice & payment integration
SMS, Slack & Teams integration
✘ Slack only
CLIENT SUCCESS
Campaign updates & modifications
✔ Unlimited, even after campaign launch
Account managers
Quality assurance team
Client support channels
Phone, email, and SMS
Phone and email
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Pearl Lemon mostly focuses on offering digital marketing services. Smith.ai offers comprehensive outbound sales support, among so much more.

Starting at the price of $3,438 per month, Pearl Lemon’s plans are completely unaffordable compared to Smith.ai. Our minimum is much cheaper, starting at just $400 per month, and with us, you’re guaranteed to get the same great sales support in addition to so many other useful features your business is bound to need outsourced. For those services, we charge per-call, so your monthly costs will be based on how many calls you’d like us to make on your behalf. That way, you get exactly what you pay for, with real results to show for it.


While we do have to admit that Pearl Lemon has impressive sales support and analysis features, Smith.ai allows you to have more control over your marketing campaigns while remaining as hands-off as you’d like. Our Outreach Campaigns feature allows our professional agents to effectively execute follow-ups, set appointments with leads, and so much more, giving your outreach the boost it needs. 


Where Pearl Lemon is focused on providing SEO and digital marketing assistance, Smith.ai is dedicated to cultivating long-lasting connections with your potential clients. Whether it's a one-time or a six-part call sequence, we’ve got you covered. Smith.ai gives you all the tools you need to build efficient campaigns under one single service provider. 


Sure, Pearl Lemon can set appointments and cold call leads, but lead nurturing isn’t their main speciality. And beyond marketing support, Pearl Lemon can’t take much off your team’s plate. Smith.ai’s services, however, stretch far beyond digital marketing: Our live agents can become a true extension of your office: Not only can we make outbound calls on your behalf, but we can also be the staff who receives call-backs and inbound calls from leads and clients with our Virtual Receptionist plans. Smith.ai is built around providing comprehensive high quality sales support that address all of your business needs, not just SEO.


Yes, both Smith.ai and Pearl Lemon offer similar online portal options where you can track calls, update contact info, and more, but as far as integrations go, Smith.ai takes the lead. We play well with over 30 CRMs, marketing platforms, calendars, billing systems, and intake forms. Furthermore, our AI platform searches for zip codes, connects to you via SMS and Slack, and is even a Zapier trigger (for our more tech-savvy users). 


As if that wasn’t enough, Pearl Lemon doesn’t even offer North America-based SDRs, but Smith.ai does. We hire bright and friendly agents who sound just like in-house, who speak clear American English, and who’re familiar with all the language nuances that you'd expect from North America-based agents, but you don't get with agents abroad. With Smith.ai, there's never any indication the agent isn't right there with you in your office, sounding like they fit right in.

For higher quality outreach campaigns, far more affordable pricing, highly capable agents, robust CRM integrations, and 24/7 North America-based professionals, growth-oriented businesses prefer Smith.ai to Pearl Lemon.

THE BASICS!

You provide the spreadsheet or feed of recipients to call, and we'll reach out. Send us prospects, leads, clients, donors, partners, or any others who need outreach by phone.
We're all about scheduling. We can make outreach calls according to your timing preferences. We can also book meetings with leads as part of our outreach work.
Our friendly, professional agents will handle all your calls with a smile, 24/7/365. We sound just like in-house, or even better.
Our agents work to achieve your campaign goals, whether that's setting appointments with new leads, promoting a special offer, registering clients for an event, or more.
Our agents can send an email and text message after each call to boost engagement and conversion rates
Track campaign performance to see which recipients converted, how many calls have been made, and more.

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What our customers are saying

"The quality of their work is consistent. Regardless of who’s taking the call, I know they're trained well and can handle it professionally. I consistently receive high praise for Smith.ai from my customers and my prospects. I actually have gotten direct business because of the way they handle calls."
Rick Staton
CMIT Solutions of Upper Chesapeake – Columbia
"I’ve been with Smith.ai for two years. I am very happy with their services. No missed calls, they return call requests within a few hours, handle all calls professionally and are constantly checking in to see how they can improve. I love that they truly value their clients input. Highly recommend!"
Crissy Schafer
The Florida Medicaid Planning & Elder Law Firm
"I use Smith.ai as an extension of my team, so they serve as a communication touchpoint, handling outbound and inbound calls along with our chat feature. Working with Smith.ai has enabled the business to scale its efforts and size. Their ability to be flexible and reliable shows their dedication to client satisfaction and their level of client service shows how much they care."
Kimberly Bennett
K Bennett Law LLC
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LIVE AGENTS AVAILABLE 24/7

Starter
$400
Per Month
100
AGENT CALLS
$4.00 per call over 100
Basic
$1,750
Per Month
500
AGENT CALLS
$3.50/CALL OVER 500
Pro
$3,000
Per Month
1,000
AGENT CALLS
$3.00/CALL OVER 1,000
Custom pricing is available. Just let us know what you need!

QUESTIONS? LET'S TALK.

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Learn how Smith.ai can help your business. We’ll address your questions about our receptionist, chat, and campaign services.

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We integrate with your software

Contacts and call notes are logged in your systems, including CRM, intake, calendaring, and billing software

Small businesses trust Smith.ai for superior customer engagement services