Smith.ai Outreach Campaigns vs. Martal Group: In-Depth Comparison

Compare features and see how businesses like yours can engage more leads and serve clients better 24/7/365 with Smith.ai Outreach Campaigns.

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Smith.ai: The best alternative to Martal Group

Smith.ai tops Martal Group by offering transparent pricing, flexible features, and more affordable, 24/7/365 sales outreach services.
COSTS & SETUP
Pricing
Per contact
Per month
Starting cost
$12-$15/contact
$5,000/month
Set-up fee
$750
Monthly minimum
200 contacts
Info unavailable
Setup & onboarding period
1-2 days
Info unavailable
Minimum commitment
None
3-4 months
Long-term contract
No
Info unavailable
Cancellation fee
No
Info unavailable
OUR AGENTS
North America-based professionals
✔
✔
24/7/365 live sales outreach
✔
✘
Spanish-speaking agents
✔
✘
Agents work from quiet home offices
✔
✘
CAPABILITIES
Appointment setting
✔
✔
Cold calling
✔ Warm & cold outreach available
✔
Inbound call handling
✔ From $255/mo, optional
✔
Warm transfers
✔
✘
Call transfer notifications via SMS, Slack & Teams
✔
✘
Complex call routing
✔
✘
Prospecting & lead engagement
✔
✔
Lead screening & qualification
✔
✔
Complete intake & order forms
✔
✘
Payment collection
✔
✘
Answer basic FAQs
✔
✔
Email & SMS follow up
✔
✘
Event sign-ups & registrations
✔
✘
CAMPAIGN STRATEGY
Copywriting & script review
✔
Info unavailable
Custom instructions, goals, and workflows backed by AI
✔
✔
Sales playbooks
✔
Info unavailable
List submission & assignments
✔ API and CSV Upload
✘
Lead lists provided
✘ Client supplies lists
✘
TECHNOLOGY & INTEGRATIONS
Client dashboard with real-time campaign tracking
✔
✔
CRM, intake & marketing software integration
✔
✔
Zapier integration
✔
✘
Calendaring software integration
✔
✔
Online invoice & payment integration
✔
✘
SMS, Slack & Teams integration
✔
✘
Goal-oriented workflows
✔
✔
Call recording & transcription
✔
✘ Call recording only
Local caller ID matching
✔
✘
Open APIs
✔
✘
CLIENT SUCCESS
Dedicated account manager
✔
✘
Client support channels
Phone, email, and SMS
Phone and email
Quality assurance team
✔
✔
Strategic staff per campaign
5+
3
Read our reviews
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Martal Group can provide comprehensive outsourced sales teams for a hefty price. Smith.ai offers more flexibility to own your brand on a budget.

Martal Group themselves don’t advertise their exact pricing on their website — you have to research on third party review sites to get a good look at cost. Smith.ai believes in transparency. Our per-contact pricing is advertised clearly on our website, which means your monthly costs will be based on how many contacts you’d like us to reach out to on your behalf — it’s as simple as that.

Martal Group is a comprehensive outsourced sales platform that has 3 tiers of services; however, their team has limited availability on when they can follow through on those services. As for Smith.ai, we work on your schedule. Your leads will be reached in a timely manner that you set. Not only are our agents available around-the-clock, but they’re all North America-based and work from quiet home offices, as well, so they sound like they’re in-house. We even offer bilingual agents (something Martal Group doesn’t). Plus, since we're fully remote, our hiring practices focus on skill, not location. You can rest assured your leads are in good hands with Smith.ai. 

Martal Group’s main advantage is how they can both generate leads and close business. This may sound attractive, but aside from the price of the service, what cost to your brand and standard of excellence do you lose? Companies that can build leads lists are a dime a dozen. Smith.ai offers recommendations on the best places to source your leads. We can even handle warm inbound leads, event leads, and more. Smith.ai offers campaign strategy and analysis that delivers real results for SMBs and midmarket efficiently and effectively. And while Martal Group only works with tech companies, we work for multiple industries with unparalleled expertise, thanks to our technology and incredible agents. 

Smith.ai’s services demonstrate a flexible and comprehensive approach to customer engagement. Our professionals are not only experienced in sales enablement, but have the capacity to become a true extension of your office: We can make outbound calls on your behalf and be the staff who receives call-backs and inbound calls from leads and clients with our Virtual Receptionist plans. We provide comprehensive coverage so you can address all your business needs under one roof.

Martal Group’s view on data and analytics may be demonstrated on their website, but it’s unclear if you can populate that data in real-time. Smith.ai focuses on data in the ways that best fit your business. We capture key data on the caller, including the time of the call, call attempt number, from phone number, lead status — even action taken. That way, you know exactly what happened during and after every call. And with access to detailed call summaries as well as audio recordings and searchable transcripts of every call, the proof is in the pudding. 

To round out the incredible value Smith.ai offers, we play well with over 5,000 CRMs, marketing platforms, calendars, billing systems, and intake forms. Furthermore, our AI platform connects to you via SMS, Slack, and Zapier. We even have an open API (for our more tech-savvy users). 

For higher quality outreach sales support at more affordable pricing, flexible features, robust CRM integrations, and 24/7 North America-based professionals, businesses prefer Smith.ai to Martal Group.

THE BASICS!

You provide the leads, and we'll ensure they are engaged, qualified, and converted. Send us prospects, leads, clients, donors, partners, or any others who need outreach.
We're all about scheduling. We can make outreach calls according to your timing preferences. We can also book meetings with leads as part of our outreach work.
Our friendly, professional agents will handle all your calls with a smile, 24/7/365. We sound just like in-house, or even better.
Our agents work to achieve your campaign goals, whether that's setting appointments with new leads, promoting a special offer, or registering clients for an event, to name a few.
Our agents can send an email and text message after each call to boost engagement and conversion rates.
Track campaign performance to see which recipients converted, how many calls have been made, and more.

Recognized by Clutch as a top sales outsourcing provider.

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What our customers are saying

"The quality of their work is consistent. Regardless of who’s taking the call, I know they're trained well and can handle it professionally. I consistently receive high praise for Smith.ai from my customers and my prospects. I actually have gotten direct business because of the way they handle calls."
Rick Staton
CMIT Solutions of Upper Chesapeake – Columbia
"I’ve been with Smith.ai for two years. I am very happy with their services. No missed calls, they return call requests within a few hours, handle all calls professionally and are constantly checking in to see how they can improve. I love that they truly value their clients input. Highly recommend!"
Crissy Schafer
The Florida Medicaid Planning & Elder Law Firm
"I use Smith.ai as an extension of my team, so they serve as a communication touchpoint, handling outbound and inbound calls along with our chat feature. Working with Smith.ai has enabled the business to scale its efforts and size. Their ability to be flexible and reliable shows their dedication to client satisfaction and their level of client service shows how much they care."
Kimberly Bennett
K Bennett Law LLC

LIVE AGENTS AVAILABLE 24/7

ON-DEMAND

Starting at$3,000 per campaign

200 CONTACTS
$15/contact
One-time purchase

Ongoing

Starting at$2,400 per month

200 CONTACTS
$12/contact
3-month minimum
Custom pricing is available. Just let us know what you need!

QUESTIONS? LET'S TALK.

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Learn how Smith.ai can help your business. We’ll address your questions about our receptionist, chat, and campaign services.

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We integrate with your software

Contacts and call notes are logged in your systems, including CRM, intake, calendaring, and billing software

Small businesses trust Smith.ai for superior customer engagement services