Smith.ai Outreach Campaigns vs. Martal Group: In-Depth Comparison

Compare features and see how businesses like yours can engage more leads and serve clients better 24/7/365 with Smith.ai Outreach Campaigns.

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Smith.ai: The best alternative to Martal Group

COSTS & SETUP
Pricing
Per call
Per month
Starting cost
$4/call
$5,000
Monthly call minimum
100 calls
Info Unavailable
Setup & onboarding cost
Free
Info Unavailable
Setup & onboarding period
1-2 days
Info Unavailable
Minimum work period
1 month
Info Unavailable
Long-term contracts
No
Info Unavailable
Cancellation fees
No
Info Unavailable
Commission or revenue share
No
Info Unavailable
Money-back guarantee
✔ 14 days, up to $1,000
Multiple campaigns per account
✔ Up to 10 concurrent campaigns
Info Unavailable
CAPABILITIES
North America-based professionals
24/7 live agents
Cold calling
✔ Warm & cold outreach available
Warm transfers
Call routing & complex workflows
Appointment setting
Spanish-speaking agents
Prospecting & lead engagement
Lead screening & qualification
Event sign-ups & registrations
Complete intake & order forms
Payment collection
Donor engagement & charprocessing
Inbound call handling
✔ From $255/mo
Totally optional
Email & SMS follow up
Answer basic FAQs
Real-time campaign tracking
Call transfers via SMS & Slack
Custom campaign greetings & instructions
Custom campaign goals & objectives
TECHNOLOGY & PERFORMANCE
Client dashboard with metrics
✔ Includes real-time metrics
List submission & assignments
✔ API and CSV Upload
Lead lists provided
✘ Client supplies lists
CRM, intake & marketing software integration
Zapier integration
Calendaring software integration
Online invoice & payment integration
SMS, Slack & Teams integration
CLIENT SUCCESS
Campaign updates & modifications
✔ Unlimited, even after campaign launch
Account managers
Quality assurance team
Client support channels
Phone, email, and SMS
Phone and email
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Martal Group is a pricey appointment setting service. Smith.ai provides top-tier outbound sales support and so much more.

Martal Group plans start at the steep price of $5,000, which considering how limited their services are, is not a good value. Smith.ai’s minimum is only $400 per month, so for a fraction of the price you’d pay for Martal Group’s services, you get the sales support you need, plus a lengthy list of more accommodating features your business could use to further enhance marketing efforts, boost productivity, and more. For the services beyond outreach support, we only charge per-call, so your monthly costs will be based on how many calls you’d like us to make on your behalf. That way, pricing will always be predictable.


To make matters worse, Martal Group doesn’t even offer 24/7 availability. With that limited availability, you may just as well hire another in-house sales person. Smith.ai agents, on the other hand, are available 24/7, so no matter if your business is open or closed, your leads can expect the same great service as they can with your regular sales team.


While we have to admit Martal Group does offer some competitive sales outreach, Smith.ai is one of the only companies that offers you the chance to control the breadth of your marketing campaigns hands-off. Our Outreach Campaigns feature allows our professional agents to provide expert sales assistance to your team. They can effectively follow-up with potential clients, set appointments with prospective clients, re-engage previously unresponsive leads, and so much more. We even offer real-time performance analytics so it’s easy for you to follow your campaigns’ progress while remaining hands-off.


Where Martal Group is more focused on automating your sales process, Smith.ai is dedicated to creating long-lasting connections with your prospects. Whether it's a one-time or a six-part call sequence to hundreds of webinar registrants with the aim of scheduling sales demos, we’ve got you covered. Smith.ai gives you all the tools you need to build efficient campaigns with just a single service provider. 


Martal Group is limited in what they can do for your business. Sure, they can make outbound calls and set appointments, but they don’t advertise many useful features, like payment collection, on their site. Smith.ai’s services don’t stop at high-quality sales support. Our live agents can become a true extension of your office: Not only can we make outbound calls on your behalf, but we can also be the staff who receives call-backs and inbound calls from leads and clients with our Virtual Receptionist plans. We provide comprehensive coverage so you can address all your business needs under one roof.


Sure, Smith.ai and Martal Group both have online portals where you can track calls, note key performance metrics, and more, but as far as integrations are concerned, there’s no competition. Smith.ai integrates with over 30 CRMs, marketing platforms, calendars, billing systems, and intake forms. Furthermore, our AI platform connects to you via SMS and Slack and is even a Zapier trigger (for our more tech-savvy users). 


And while Martal Group can’t guarantee your calls will be handled by highly-trained SDRs, Smith.ai can. We hire bright and friendly agents who sound just like in-house, ensuring each and every one of your calls, chats, and messages are handled by knowledgeable, experienced agents ready to nurture your leads through your sales funnels exactly as your sales team normally would.

For higher quality outreach campaigns, far more affordable pricing, highly capable agents, robust CRM integrations, and 24/7 North America-based professionals, growth-oriented businesses prefer Smith.ai to Martal Group.

THE BASICS!

You provide the spreadsheet or feed of recipients to call, and we'll reach out. Send us prospects, leads, clients, donors, partners, or any others who need outreach by phone.
We're all about scheduling. We can make outreach calls according to your timing preferences. We can also book meetings with leads as part of our outreach work.
Our friendly, professional agents will handle all your calls with a smile, 24/7/365. We sound just like in-house, or even better.
Our agents work to achieve your campaign goals, whether that's setting appointments with new leads, promoting a special offer, registering clients for an event, or more.
Our agents can send an email and text message after each call to boost engagement and conversion rates
Track campaign performance to see which recipients converted, how many calls have been made, and more.

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What our customers are saying

"The quality of their work is consistent. Regardless of who’s taking the call, I know they're trained well and can handle it professionally. I consistently receive high praise for Smith.ai from my customers and my prospects. I actually have gotten direct business because of the way they handle calls."
Rick Staton
CMIT Solutions of Upper Chesapeake – Columbia
"I’ve been with Smith.ai for two years. I am very happy with their services. No missed calls, they return call requests within a few hours, handle all calls professionally and are constantly checking in to see how they can improve. I love that they truly value their clients input. Highly recommend!"
Crissy Schafer
The Florida Medicaid Planning & Elder Law Firm
"I use Smith.ai as an extension of my team, so they serve as a communication touchpoint, handling outbound and inbound calls along with our chat feature. Working with Smith.ai has enabled the business to scale its efforts and size. Their ability to be flexible and reliable shows their dedication to client satisfaction and their level of client service shows how much they care."
Kimberly Bennett
K Bennett Law LLC
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LIVE AGENTS AVAILABLE 24/7

Starter
$400
Per Month
100
AGENT CALLS
$4.00 per call over 100
Basic
$1,750
Per Month
500
AGENT CALLS
$3.50/CALL OVER 500
Pro
$3,000
Per Month
1,000
AGENT CALLS
$3.00/CALL OVER 1,000
Custom pricing is available. Just let us know what you need!

QUESTIONS? LET'S TALK.

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Learn how Smith.ai can help your business. We’ll address your questions about our receptionist, chat, and campaign services.

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We integrate with your software

Contacts and call notes are logged in your systems, including CRM, intake, calendaring, and billing software

Small businesses trust Smith.ai for superior customer engagement services