Smith.ai vs. DialMyCalls

Smith.ai’s sales outreach capabilities outperform DialMyCalls. DialMyCalls is a basic automation service. They send brief, pre-recorded voice messages or text messages to a list of allocated numbers. It’s a simple message delivery service. With Smith.ai, you get a trusted business partner who will set you up for long-term sales success. 

We focus more time on strategy and less on automation. With white-glove setup, script writing, client onboarding, and a dedicated account manager — our live agents make up to five outbound calls per contact with every campaign — along with follow-up email and text messages to improve conversion rates. Our sales development team works to meet your campaign objective and create more sales opportunities for you and your team.

DialMyCalls has limited features since humans aren’t performing the work. Though they do make dials, they can’t really deliver on any sort of custom request. Smith.ai doesn’t rely solely on automation. Instead, we utilize our AI to enable our team of agents so they can manage calls more efficiently and maximize responsiveness. Not only that, we offer bundled features at no additional cost including appointment setting, new-client form completion, outbound business caller ID, and CRM/Zapier integrations. Through these integrations, you can pipe leads directly from your system to ours for immediate outbound engagement. We’ll even supply targeted lead lists for cold calling for a low cost of $1/lead, which includes targeting strategy and research — so you can ensure ongoing lead engagement.

DialMyCalls has a reporting dashboard to help measure campaign statistics, but Smith.ai’s analytics go above and beyond. You can monitor real-time statuses, attempts our agents have made, call outcomes per contact, and more. Data can be accessed from your client dashboard at any time — that way, you have full visibility into each and every campaign’s performance.

We also offer the option to have inbound coverage when leads call back in response to voicemails or messages. Our 24/7 virtual receptionists are available to add to any Outreach Campaign plan for just $255 per month, ensuring 360-degree coverage of your leads — particularly those with the highest intent. We even offer 24/7 live chat so leads visiting your website after receiving our outreach are greeted and engaged immediately. We handle the entire “frontline” of your lead flow so you never need to worry about in-house coverage when our campaigns are running on your behalf.

For comprehensive and strategic sales development, live North America-based agents powered by AI, and more flexible features, Smith.ai is the superior choice over DialMyCalls.