Smith.ai Outreach Campaigns vs. DialMyCalls: In-Depth Comparison

Compare features and see how businesses like yours can engage more leads and serve clients better 24/7/365 with Smith.ai Outreach Campaigns.

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Smith.ai: The best alternative to DialMyCalls

Smith.ai tops DialMyCalls by offering live agents (not just call dialing software) 24/7/365 for more hands-on sales outreach services.
COSTS & SETUP
Pricing
Per contact
Per month
Starting cost
$12-$15/contact
$7.49-$10/month
Set-up fee
$750
Monthly minimum
200 contacts
25 contacts
Setup & onboarding period
1-2 days
Info unavailable
Minimum commitment
None
None
Long-term contract
No
No
Cancellation fee
No
No
OUR AGENTS
North America-based professionals
24/7/365 live sales outreach
Spanish-speaking agents
Agents work from quiet home offices
CAPABILITIES
Appointment setting
Cold calling
✔ Warm & cold outreach available
Inbound call handling
✔ From $255/mo, optional
Warm transfers
Call transfer notifications via SMS, Slack & Teams
Complex call routing
Prospecting & lead engagement
Lead screening & qualification
Complete intake & order forms
Payment collection
Answer basic FAQs
Email & SMS follow up
✘ SMS only
Event sign-ups & registrations
CAMPAIGN STRATEGY
Copywriting & script review
Custom instructions, goals, and workflows backed by AI
✘ Custom instructions only
Sales playbooks
List submission & assignments
✔ API and CSV Upload
Lead lists provided
✘ Client supplies lists
TECHNOLOGY & INTEGRATIONS
Client dashboard with real-time campaign tracking
CRM, intake & marketing software integration
Zapier integration
Calendaring software integration
Online invoice & payment integration
SMS, Slack & Teams integration
✘ SMS & Slack only
Goal-oriented workflows
Call recording & transcription
✘ Text-to-speech recordings only
Local caller ID matching
Open APIs
CLIENT SUCCESS
Dedicated account manager
Client support channels
Phone, email, and SMS
Phone, email, and SMS
Quality assurance team
Strategic staff per campaign
5+
0
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DialMyCalls is a software that automatically makes phone calls and deliver messages to clients. Smith.ai is a sales outreach service with hands-on support given by live agents backed by AI.

When it comes to outreach, you pay for what you get. DialMyCalls demonstrates this by only allowing their clients to send a maximum of 30 brief prerecorded voice messages and/or text broadcasts to a list of allocated numbers. Keep in mind, they're just a software, not a service. When was the last time you decided to purchase something from a robocaller? This simple message delivery service is just an opportunity to associate your brand with calls that are only talked about in a negative light. Not to mention, they only offer their services on a monthly cost. 

With Smith.ai, you associate your name with a human touch. Our services demonstrate that you value customer experience with useful services, like payment collection and lead screening, while still ensuring your brand messaging are delivered professionally. Our live agents are skilled with business development strategies and will hold conversations with your leads that lead to meaningful interactions that can accelerate your sales pipeline – much more than you would get from sending a pre-recorded message.  

Smith.ai's Outreach Campaigns doesn’t rely solely on automation — instead, we utilize artificial intelligence to enable a large team of skilled agents to maximize responsiveness. Human intelligence backed by AI meaning your leads are always greeted by a real person, not a machine. Plus, our North America-based agents are available around-the-clock and work from quiet home offices, as well, so they sound like they’re in-house. And since Smith.ai is a fully remote organization, our hiring practices focus on skill, not location. You can rest assured your leads are in good hands with Smith.ai. 

Sure, both DialMyCalls and Smith.ai have dashboards that allow you to manage campaigns digitally. DialMyCalls’s dashboard helps you measure your campaign stats, but Smith.ai’s analytics goes above and beyond to give you full-visibility into your campaign’s success. We capture key data on the caller, including the time of the call, call attempt number, from phone number, lead status — even action taken. That way, you know exactly what happened during and after every call. And with access to detailed call summaries as well as audio recordings and searchable transcripts of every call, the proof is in the pudding. 

As far as technology is concerned, DialMyCalls fails to compare to Smith.ai. We play well with over 5,000+ CRMs, marketing platforms, calendars, billing systems, and intake forms. Furthermore, our AI platform connects to you via SMS, Slack, and Zapier. We even have an open API (for our more tech-savvy users). 

Yes, DialMyCalls lets you send automated phone calls and SMS broadcasts to entire contact lists in seconds — no hardware or calling servers required. Sadly, that’s as far as their service carries you. They don’t advertise many of the useful features, like payment collection or call routing, that take work off your team’s plate. Contrarily, Smith.ai’s services don’t start and end with sales support. Our professionals are experienced in sales enablement, and have the capacity to become a true extension of your office: We can make outbound calls on your behalf and be the staff who receives call-backs and inbound calls from leads and clients with our Virtual Receptionist plans. We provide comprehensive coverage so you can address all your business needs under one roof.

For higher quality outreach sales support at more personable sales outreach, flexible features, robust CRM integrations, and 24/7 North America-based professionals, businesses prefer Smith.ai to DialMyCalls.

THE BASICS!

You provide the leads, and we'll ensure they are engaged, qualified, and converted. Send us prospects, leads, clients, donors, partners, or any others who need outreach.
We're all about scheduling. We can make outreach calls according to your timing preferences. We can also book meetings with leads as part of our outreach work.
Our friendly, professional agents will handle all your calls with a smile, 24/7/365. We sound just like in-house, or even better.
Our agents work to achieve your campaign goals, whether that's setting appointments with new leads, promoting a special offer, or registering clients for an event, to name a few.
Our agents can send an email and text message after each call to boost engagement and conversion rates.
Track campaign performance to see which recipients converted, how many calls have been made, and more.

Recognized by Clutch as a top sales outsourcing provider.

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What our customers are saying

"The quality of their work is consistent. Regardless of who’s taking the call, I know they're trained well and can handle it professionally. I consistently receive high praise for Smith.ai from my customers and my prospects. I actually have gotten direct business because of the way they handle calls."
Rick Staton
CMIT Solutions of Upper Chesapeake – Columbia
"I’ve been with Smith.ai for two years. I am very happy with their services. No missed calls, they return call requests within a few hours, handle all calls professionally and are constantly checking in to see how they can improve. I love that they truly value their clients input. Highly recommend!"
Crissy Schafer
The Florida Medicaid Planning & Elder Law Firm
"I use Smith.ai as an extension of my team, so they serve as a communication touchpoint, handling outbound and inbound calls along with our chat feature. Working with Smith.ai has enabled the business to scale its efforts and size. Their ability to be flexible and reliable shows their dedication to client satisfaction and their level of client service shows how much they care."
Kimberly Bennett
K Bennett Law LLC

LIVE AGENTS AVAILABLE 24/7

ON-DEMAND

Starting at$3,000 per campaign

200 CONTACTS
$15/contact
One-time purchase

Ongoing

Starting at$2,400 per month

200 CONTACTS
$12/contact
3-month minimum
Custom pricing is available. Just let us know what you need!

QUESTIONS? LET'S TALK.

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Learn how Smith.ai can help your business. We’ll address your questions about our receptionist, chat, and campaign services.

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We integrate with your software

Contacts and call notes are logged in your systems, including CRM, intake, calendaring, and billing software

Small businesses trust Smith.ai for superior customer engagement services