In-Depth Comparison

Smith.ai vs. DialMyCalls

Compare features and see how we create more sales opportunities for your business through our outbound calls.

Smith.ai Virtual Receptionists:
The best alternative to DialMyCalls

COSTS & SETUP

Pricing
Per contact
Per month
Starting cost
$12/contact
$6.74/month
Set-up fee
$750
Monthly minimum
50 warm contacts or 1,000 cold contacts
Setup & onboarding period
1-2 days
Info unavailable
Minimum commitment
6 months
Long-term contract
No
No
Cancellation fee
No
No

OUR AGENTS

North America-based professionals
24/7/365 live sales calls
Spanish-speaking agents
Agents work from quiet home offices

capabilities

Appointment setting
Cold calling
✔ Warm & cold outreach available
Inbound call handling
✔ From $285/mo, optional
Warm transfers
Call transfer notifications via SMS, Slack & Teams
Complex call routing
Prospecting & lead engagement
Lead screening & qualification
Complete intake & order forms
Payment collection
Answer basic FAQs
Email & SMS follow up
Event sign-ups & registrations

CAMPAIGN STRATEGY

Copywriting & script review
Custom instructions, goals, and workflows backed by AI
✘ Custom instructions only
Sales playbooks
List upload
✔ API and CSV Upload
Lead lists provided

TECHNOLOGY & INTEGRATIONS

Client dashboard with real-time campaign tracking
CRM, intake & marketing software integration
Zapier integration
Calendaring software integration
Online invoice & payment integration
SMS, Slack & Teams integration
✘ SMS & Slack only
Goal-oriented workflows
Call recording & transcription
✘ Text-to-speech recordings only
Local caller ID matching
Open APIs
Info unavailable

CLIENT SUCCESS

Dedicated account manager
Client support channels
Phone, email, and SMS
Phone, email, and chat
Quality assurance team
Strategic staff per campaign
5+
0

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.
DialMyCalls automates calls and messages while Smith.ai tailors its approach based on your campaign objectives.

Smith.ai’s sales outreach capabilities outperform DialMyCalls. DialMyCalls is a basic automation service. They send brief, pre-recorded voice messages or text messages to a list of allocated numbers. It’s a simple message delivery service. With Smith.ai, you get a trusted business partner who will set you up for long-term sales success. 

We focus more time on strategy and less on automation. With white-glove setup, script writing, client onboarding, and a dedicated account manager — our live agents make up to five outbound calls per contact with every campaign — along with follow-up email and text messages to improve conversion rates. Our sales development team works to meet your campaign objective and create more sales opportunities for you and your team.

DialMyCalls has limited features since humans aren’t performing the work. Though they do make dials, they can’t really deliver on any sort of custom request. Smith.ai doesn’t rely solely on automation. Instead, we utilize our AI to enable our team of agents so they can manage calls more efficiently and maximize responsiveness. Not only that, we offer bundled features at no additional cost including appointment setting, new-client form completion, outbound business caller ID, and CRM/Zapier integrations. Through these integrations, you can pipe leads directly from your system to ours for immediate outbound engagement. We’ll even supply targeted lead lists for cold calling for a low cost of $1/lead, which includes targeting strategy and research — so you can ensure ongoing lead engagement.

DialMyCalls has a reporting dashboard to help measure campaign statistics, but Smith.ai’s analytics go above and beyond. You can monitor real-time statuses, attempts our agents have made, call outcomes per contact, and more. Data can be accessed from your client dashboard at any time — that way, you have full visibility into each and every campaign’s performance.

We also offer the option to have inbound coverage when leads call back in response to voicemails or messages. Our 24/7 virtual receptionists are available to add to any Outreach Campaign plan for just $285 per month, ensuring 360-degree coverage of your leads — particularly those with the highest intent. We even offer 24/7 live chat so leads visiting your website after receiving our outreach are greeted and engaged immediately. We handle the entire “frontline” of your lead flow so you never need to worry about in-house coverage when our campaigns are running on your behalf.

For comprehensive and strategic sales development, live North America-based agents powered by AI, and more flexible features, Smith.ai is the superior choice over DialMyCalls.

Strategic ways to enhance your sales team

Warm engagement for inbound leads and clients, and cold prospecting to accelerate sales growth from the ground up.

Warm engagement

Plans starting at

$600
Per
month

Cold prospecting

Plans starting at

$10,000
Per
month
Per-contact pricing, not per-minute or per-agent
Ongoing support to meet your business objectives
North America-based agents who work 24/7
Custom campaigns with no annual contracts
View pricing details

Trusted by 3,000+ businesses

5.0 stars
4.9 stars
5.0 stars
4.6 stars
Crushing sales quotas
Before Smith.ai, I’d have to monitor the lead inbox. Now, Smith.ai is making the outbound call as soon as the lead comes in. They vet it for me and I get to talk to only qualified leads. We essentially have a team of intake people who know our product and work directly for us.
Adam Cohen
Managing Partner, Ticket Crushers

END-TO-END INTEGRATIONS

We play well with your software

Calls, chats & appointments are automatically logged in your systems. Real-time syncing with over 5,000 integrations.
View all integrations

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.