Smith.ai Outreach Campaigns vs. DialMyCalls: In-Depth Comparison

When it comes to outreach, you pay for what you get. DialMyCalls demonstrates this by only allowing their clients to send a maximum of 30 brief prerecorded voice messages and/or text broadcasts to a list of allocated numbers. Keep in mind, they're just a software, not a service. When was the last time you decided to purchase something from a robocaller? This simple message delivery service is just an opportunity to associate your brand with calls that are only talked about in a negative light. Not to mention, they only offer their services on a monthly cost. 

With Smith.ai, you associate your name with a human touch. Our services demonstrate that you value customer experience with useful services, like payment collection and lead screening, while still ensuring your brand messaging are delivered professionally. Our live agents are skilled with business development strategies and will hold conversations with your leads that lead to meaningful interactions that can accelerate your sales pipeline – much more than you would get from sending a pre-recorded message.  

Smith.ai's Outreach Campaigns doesn’t rely solely on automation — instead, we utilize artificial intelligence to enable a large team of skilled agents to maximize responsiveness. Human intelligence backed by AI meaning your leads are always greeted by a real person, not a machine. Plus, our North America-based agents are available around-the-clock and work from quiet home offices, as well, so they sound like they’re in-house. And since Smith.ai is a fully remote organization, our hiring practices focus on skill, not location. You can rest assured your leads are in good hands with Smith.ai. 

Sure, both DialMyCalls and Smith.ai have dashboards that allow you to manage campaigns digitally. DialMyCalls’s dashboard helps you measure your campaign stats, but Smith.ai’s analytics goes above and beyond to give you full-visibility into your campaign’s success. We capture key data on the caller, including the time of the call, call attempt number, from phone number, lead status — even action taken. That way, you know exactly what happened during and after every call. And with access to detailed call summaries as well as audio recordings and searchable transcripts of every call, the proof is in the pudding. 

As far as technology is concerned, DialMyCalls fails to compare to Smith.ai. We play well with over 5,000+ CRMs, marketing platforms, calendars, billing systems, and intake forms. Furthermore, our AI platform connects to you via SMS, Slack, and Zapier. We even have an open API (for our more tech-savvy users). 

Yes, DialMyCalls lets you send automated phone calls and SMS broadcasts to entire contact lists in seconds — no hardware or calling servers required. Sadly, that’s as far as their service carries you. They don’t advertise many of the useful features, like payment collection or call routing, that take work off your team’s plate. Contrarily, Smith.ai’s services don’t start and end with sales support. Our professionals are experienced in sales enablement, and have the capacity to become a true extension of your office: We can make outbound calls on your behalf and be the staff who receives call-backs and inbound calls from leads and clients with our Virtual Receptionist plans. We provide comprehensive coverage so you can address all your business needs under one roof.

For higher quality outreach sales support at more personable sales outreach, flexible features, robust CRM integrations, and 24/7 North America-based professionals, businesses prefer Smith.ai to DialMyCalls.