In-Depth Comparison

Smith.ai vs. DialMyCalls

Compare features and see how we create more sales opportunities for your business through our outbound calls.

Smith.ai Virtual Receptionists:
The best alternative to DialMyCalls

COSTS & SETUP

Pricing
Per contact
Per month
Starting cost
$12/contact
$6.74/month
Set-up fee
$750
Monthly minimum
50 warm contacts or 1,000 cold contacts
Setup & onboarding period
1-2 days
Info unavailable
Minimum commitment
6 months
Long-term contract
No
No
Cancellation fee
No
No

OUR AGENTS

North America-based professionals
βœ”
✘
24/7/365 live sales calls
βœ”
✘
Spanish-speaking agents
βœ”
✘
Agents work from quiet home offices
βœ”
✘

capabilities

Appointment setting
βœ”
✘
Cold calling
βœ” Warm & cold outreach available
✘
Inbound call handling
βœ” From $285/mo, optional
✘
Warm transfers
βœ”
✘
Call transfer notifications via SMS, Slack & Teams
βœ”
✘
Complex call routing
βœ”
✘
Prospecting & lead engagement
βœ”
✘
Lead screening & qualification
βœ”
✘
Complete intake & order forms
βœ”
✘
Payment collection
βœ”
✘
Answer basic FAQs
βœ”
✘
Email & SMS follow up
βœ”
βœ”
Event sign-ups & registrations
βœ”
βœ”

CAMPAIGN STRATEGY

Copywriting & script review
βœ”
✘
Custom instructions, goals, and workflows backed by AI
βœ”
✘ Custom instructions only
Sales playbooks
βœ”
✘
List upload
βœ” API and CSV Upload
βœ”
Lead lists provided
βœ”
✘

TECHNOLOGY & INTEGRATIONS

Client dashboard with real-time campaign tracking
βœ”
βœ”
CRM, intake & marketing software integration
βœ”
βœ”
Zapier integration
βœ”
βœ”
Calendaring software integration
βœ”
βœ”
Online invoice & payment integration
βœ”
✘
SMS, Slack & Teams integration
βœ”
✘ SMS & Slack only
Goal-oriented workflows
βœ”
✘
Call recording & transcription
βœ”
✘ Text-to-speech recordings only
Local caller ID matching
βœ”
✘
Open APIs
βœ”
Info unavailable

CLIENT SUCCESS

Dedicated account manager
βœ”
✘
Client support channels
Phone, email, and SMS
Phone, email, and chat
Quality assurance team
βœ”
✘
Strategic staff per campaign
5+
0

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.
DialMyCalls automates calls and messages while Smith.ai tailors its approach based on your campaign objectives.

Smith.ai’s sales outreach capabilities outperform DialMyCalls. DialMyCalls is a basic automation service. They send brief, pre-recorded voice messages or text messages to a list of allocated numbers. It’s a simple message delivery service. With Smith.ai, you get a trusted business partner who will set you up for long-term sales success.Β 

We focus more time on strategy and less on automation. With white-glove setup, script writing, client onboarding, and a dedicated account manager β€” our live agents make up to five outbound calls per contact with every campaign β€” along with follow-up email and text messages to improve conversion rates. Our sales development team works to meet your campaign objective and create more sales opportunities for you and your team.

DialMyCalls has limited features since humans aren’t performing the work. Though they do make dials, they can’t really deliver on any sort of custom request. Smith.ai doesn’t rely solely on automation. Instead, we utilize our AI to enable our team of agents so they can manage calls more efficiently and maximize responsiveness. Not only that, we offer bundled features at no additional cost including appointment setting, new-client form completion, outbound business caller ID, and CRM/Zapier integrations. Through these integrations, you can pipe leads directly from your system to ours for immediate outbound engagement. We’ll even supply targeted lead lists for cold calling for a low cost of $1/lead, which includes targeting strategy and research β€” so you can ensure ongoing lead engagement.

DialMyCalls has a reporting dashboard to help measure campaign statistics, but Smith.ai’s analytics go above and beyond. You can monitor real-time statuses, attempts our agents have made, call outcomes per contact, and more. Data can be accessed from your client dashboard at any time β€” that way, you have full visibility into each and every campaign’s performance.

We also offer the option to have inbound coverage when leads call back in response to voicemails or messages. Our 24/7 virtual receptionists are available to add to any Outreach Campaign plan for just $285 per month, ensuring 360-degree coverage of your leads β€” particularly those with the highest intent. We even offer 24/7 live chat so leads visiting your website after receiving our outreach are greeted and engaged immediately. We handle the entire β€œfrontline” of your lead flow so you never need to worry about in-house coverage when our campaigns are running on your behalf.

For comprehensive and strategic sales development, live North America-based agents powered by AI, and more flexible features, Smith.ai is the superior choice over DialMyCalls.

Strategic ways to enhance your sales team

Warm engagement for inbound leads and clients, and cold prospecting to accelerate sales growth from the ground up.

Warm engagement

Plans starting at

$600
Per
month

Cold prospecting

Plans starting at

$10,000
Per
month
Per-contact pricing, not per-minute or per-agent
Ongoing support to meet your business objectives
North America-based agents who work 24/7
Custom campaigns with no annual contracts
View pricing details

Trusted by 3,000+ businesses

5.0 stars
4.9 stars
5.0 stars
4.6 stars
Crushing sales quotas
Before Smith.ai, I’d have to monitor the lead inbox. Now, Smith.ai is making the outbound call as soon as the lead comes in. They vet it for me and I get to talk to only qualified leads. We essentially have a team of intake people who know our product and work directly for us.
Adam Cohen
Managing Partner, Ticket Crushers

END-TO-END INTEGRATIONS

We play well with your software

Calls, chats & appointments are automatically logged in your systems. Real-time syncing with over 5,000 integrations.
View all integrations

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.