Help Scout

Help Scout's shared inbox and help center software gives your team the tools you need to easily manage customer communications.
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Keep your business operations running smoothly by integrating Smith.ai and Help Scout. By connecting Smith.ai and Help Scout, you can manage all your customer conversations (even the ones Smith.ai handles on your behalf) in one place, Help Scout. 

Using Smith.ai’s 24/7 virtual receptionists, your business can be available when your customers need it, no matter the time or day. Unlock the power to expand your business, without expanding your workforce. 

With this integration, you can:

  • Create customers and conversations in Help Scout after Smith.ai calls
  • Request an outbound Smith.ai call from Help Scout
  • Create custom automation by choosing triggers, actions, and searches

Trusted by 3,000+ businesses

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Converts callers into clients
Smith.ai is our inbound sales team. Having a trained and personable voice has transformed our ability to answer the phone and convert callers to clients.
Jeremy Treister
Owner, CMIT Solutions of Downtown Chicago

Trusted by 3,000+ businesses

5.0 stars
4.9 stars
5.0 stars
4.6 stars

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