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Blog
Not all AI receptionists are created equal
March 10, 2026
Discover the three tiers of AI call handling solutions and what your business needs to know before buying in Part 1 of The Complete Guide to AI Receptionists.
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Before you buy an AI receptionist, write its job description
March 31, 2026
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New! AI Scheduling with Calendly + Smith.ai
October 23, 2025
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3 Reasons Why You Should Be Texting with Clients
September 10, 2020
Should your business include text messaging as an option for clients? Kenneth Burke, Director of Marketing for Text Request, shares his thoughts on why companies should consider integrating texting if they're interested in generating more leads, closing more sales, and reducing their overall operational costs.
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Business Education
Google My Business Leads: Using GMB, GA, and GTM to Track Monthly Calls and Form Fills
September 4, 2020
Curious about how to best use Google platforms to track your business's search visibility? Zack Duncan, President of Root and Branch Group, provides his advice on how to use Google My Business, Google Analytics, and Google Tag Manager to record and manage your leads from monthly calls and form fills.
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Business Education
Expert Tips from Mac Lovin' Lawyers
September 1, 2020
Tom Lambotte of GlobalMac IT recaps his webinar with Brett Burney of Burney Consultants and Apps in Law and Ben Stevens of The Stevens Firm. He discusses the issues and opportunities for Mac-based law firms.
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Business Education
How to Download and Save Important Voicemails
August 25, 2020
Learn how to transfer voicemails from your mobile, landline, or VoIP phone, and store them for safekeeping, so that your voicemail box can stay open for important business and personal messages, around the clock.
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Business Education
5 Documents Every Small Business and Law Firm Owner Needs
August 19, 2020
Setting up a new small business or law firm? Already running one and starting to see it soar? Jordan Ostroff of LegalEase Marketing has five documents you need to ensure your business is protected from uncertainty.
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Business Education
Setting and Maintaining Boundaries with Clients
August 6, 2020
Lawyers love structure and order, but why do so few introduce it into their relationships with their clients? Author of The New Billable Hour Ritu Goswamy, Esq., dives into how you can set boundaries with your clients and thereby improve your relationships — and your quality of life.
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Business Education
5 Ways to Improve Online Lead Conversion with Chat Funnel Performance Tracking
August 6, 2020
Use the Smith.ai playbook funnel tracker to learn even more about your online leads and improve conversion and sales. Analyze how your leads are interacting with your chat widget and use our tips for increasing completing rate and generating more qualified leads.
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Business Education
Webinar Recap & Resources: Expert Tips for Mac-Loving Lawyers: Resources
August 4, 2020
This is a resource list for the Expert Tips for Mac-Loving Lawyers virtual session. Thank you for watching!
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Business Education
New! Get Smith.ai Chat Callback Requests in Slack
July 31, 2020
When leads on your website request a call, you can now get notified in your company's Slack account. When you offer prospective clients the chance to get on the phone immediately, you're more likely to make the sale — and fast.
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