Grasshopper customers will need to set up call forwarding to Smith.ai in order for our receptionists to answer your calls.
As soon as you're signed up for Smith.ai and have completed the on-boarding process, follow the directions below to change the settings in your Grasshopper account to ensure your calls are being forwarded correctly.Â
There are two sets of instructions for forwarding calls from Grasshopper, depending on when you created your account:
If you signed up for Grasshopper after June 2011:
If you signed up for Grasshopper before June 2011:
Questions about setting up call forwarding from Grasshopper? Smith.ai's support team is available to help you Monday through Friday, 5am – 9pm PT, via phone at (650) 727-6484 or via email at support@smith.ai.Â
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