Sean Lund-Brown

Local SEO refers to the use of location-based keywords in your website content, directory listings, and other online profiles. You can even incorporate local terms into your Facebook and other social media accounts, maximizing the chances that your business will be found when people search for your specific industry and the area in which they live.

Filing your own taxes is rarely a good idea in the business world. There are so many variables involved, schedules and forms to fill out, deductions to factor in—it’s exhausting just thinking about it. Businesses should consider having an accountant on retainer just in case they need their services at any point, of course, but if you don’t have one, don’t sweat it. You can find a CPA, or Certified Public Accountant, to handle your business taxes specifically and allow them to take care of the stress for you. You’ll want to take the time to see what your options are.

Customer service is still the central focus of any business. Today, there are several different resources available that can help companies boost their customer service and improve people’s experience by delivering self-service and support. One of those is the shareable help document, sometimes just called a help doc. These can be written by just about anyone within the organization and can be handed out to clients, vendors, and others who will find the information useful or relevant.

G Suite has become Google Workspace, and despite the name change, businesses are still getting access to all the best office productivity tools that can ensure that you can collaborate and communicate in the best way with your teams. There are several different plans available, and Google even has special pricing for nonprofit organizations.

Companies all accumulate tons of information over the years. They keep files on best practices, processes and procedures, industry knowledge, and so much more. And yet, most companies have this information scattered about in emails, docs, PDF files, chat messages, and so forth. In even worse cases, there are never documents created in the first place. This can do several things, but it primarily affects the productivity of the team and the entire organization.

If you’re working in Google Chrome, you’ve got a lot of great features at your fingertips. The Inspect Element can give you the chance to take a closer look at the frontend coding of a website or to inspect the HTML source code from any visual element that is on a website. There are two main ways to use this tool when you are in Google Chrome, and we’ll take a look at both of them here.

In the growing economy of cloud-based services, communication solutions are changing the way that businesses operate, including their options for providing the appropriate resources for their audience. This includes the “as a service” collection of companies and systems designed to make business communications easier. Many of these products are software-based, which is where the use of the cloud comes in. Cloud hosting allows for partnerships and shared communications solutions so that you don’t have to do it on your own.

Softphones have been around for longer than most people realize. Today, they’re becoming an increasingly common tool for businesses that are going virtual to keep up with communications and create a unified strategy. With the rest of the world going virtual, companies need flexible, dynamic communication solutions. Softphones offer that, coming in several configurations and even with the option to fully customize your solution.

When you’re using a VoIP service, you’re essentially making calls over an Internet data line instead of a traditional telephone line. Therefore, you’re bound to occasionally encounter the same type of issues with connectivity, latency, and other glitches when you’re taking and making calls on these platforms. Fortunately, for all the different problems out there, there are just as many solutions.

Although modern VoIP systems offer plenty of advantages over traditional business phone systems, they also come with the occasional hiccup. Fortunately, for as many resources as you’ll find about why you should be using VoIP, you will find just as many tools and troubleshooting guides to make sure that you’re making the most of your VoIP and not letting issues like audio quality get in the way.