Maddy Martin

Maddy Martin is Smith.ai's SVP of Growth. Over the last 15 years, Maddy has built her expertise and reputation in small-business communications, lead conversion, email marketing, partnerships, and SEO.

Articles by Maddy Martin

How to get More Customers to Book Online

May 27, 2025
How to get More Customers to Book Online
Discover 10 strategies to increase online bookings, enhance customer satisfaction, and grow your business. Make booking easy and efficient today!
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Common Mistakes to Avoid When Answering Business Calls

May 27, 2025
Common Mistakes to Avoid When Answering Business Calls
Discover essential tips to avoid common mistakes when answering business calls. Enhance customer experience & capture opportunities with these expert insights.
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How to Train Staff to Provide Good Customer Service Over the Phone

May 27, 2025
How to Train Staff to Provide Good Customer Service Over the Phone
Discover effective ways to train staff for outstanding phone customer service. Boost caller satisfaction and overall business performance with these insights.
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The Essential Customer Services Software for SMEs in 2025

May 27, 2025
The Essential Customer Services Software for SMEs in 2025
Discover essential customer service software for SMEs in 2025, boosting efficiency and satisfaction with AI, omnichannel support, and integration
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How Can Real Estate Agents Use AI to Double Income

May 26, 2025
How Can Real Estate Agents Use AI to Double Income
Discover how real estate agents can leverage AI for lead generation, client communications, and market analysis, enhancing efficiency and productivity.
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How to Build an AWESOME Sales Process Flowchart

May 26, 2025
How to Build an AWESOME Sales Process Flowchart
Learn to build a sales process flowchart to enhance efficiency, align teams, and improve customer engagement with this step-by-step guide.
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Best Software for Landscape Businesses in 2025

May 26, 2025
Best Software for Landscape Businesses in 2025
Discover essential landscaping software to streamline operations, boost efficiency, and enhance profitability for your landscaping business.
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7 Strategic Steps to Scale Your Service Business

May 26, 2025
7 Strategic Steps to Scale Your Service Business
Uncover 7 strategic steps on how to scale a service business efficiently, maintaining quality without sacrificing quality or personal time. Strategies inside!
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Top Online Booking Software for Small Businesses in 2025

May 26, 2025
Top Online Booking Software for Small Businesses in 2025
Discover the best online booking software for small businesses in 2023, improving efficiency with features like real-time syncing, payment integration, and more.
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Top Housecall Pro Competitors in Every Category [2025]

May 25, 2025
Top Housecall Pro Competitors in Every Category [2025]
Navigate the best Housecall Pro alternatives with our in-depth guide. Discover comprehensive and specialized tools tailored to your service business needs.
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