Maddy Martin

Maddy Martin is Smith.ai's SVP of Growth. Over the last 15 years, Maddy has built her expertise and reputation in small-business communications, lead conversion, email marketing, partnerships, and SEO.

Articles by Maddy Martin

How to Automate Call Answering and Appointment Booking

August 8, 2025
How to Automate Call Answering and Appointment Booking
Streamline operations, enhance customer experience, and improve efficiency with AI-powered solutions.
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Service Industry Trends: What's Shaping the Future in 2025

August 8, 2025
Service Industry Trends: What's Shaping the Future in 2025
Stay ahead with insights into innovations, customer expectations, and market shifts driving change.
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Top ServiceTitan Alternatives for Field Service Management

August 8, 2025
Top ServiceTitan Alternatives for Field Service Management
Compare features, pricing, and benefits to find the best solution for your business needs.
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Service Software for Small Business: Complete Guide and Reviews

August 8, 2025
Service Software for Small Business: Complete Guide and Reviews
Discover top reviews, key features, and how the right software can boost efficiency and growth.
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Client Qualification Process: Best Practices for Service Businesses

August 8, 2025
Client Qualification Process: Best Practices for Service Businesses
Streamline your process, improve lead conversion, and enhance customer satisfaction with proven strategies.
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10 Best Apps & Software for Window Cleaners

August 7, 2025
10 Best Apps & Software for Window Cleaners
Explore the top 10 apps and software for window cleaners to streamline scheduling, invoicing, and customer management.
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10 Best AI Appointment Booking Solutions of 2025

August 7, 2025
10 Best AI Appointment Booking Solutions of 2025
Streamline scheduling, enhance customer experience, and boost efficiency with top-rated AI tools.
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15 Ways to Use AI in Customer Service for Better Results

August 7, 2025
15 Ways to Use AI in Customer Service for Better Results
Boost efficiency, enhance customer experiences, and drive better results with AI-powered solutions.
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Analysis Of The Pros and Cons of AI in Customer Service

August 7, 2025
Analysis Of The Pros and Cons of AI in Customer Service
Understand its impact on efficiency, customer experience, and potential challenges for businesses.
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The Benefits and Best Practices of Conversational AI in Customer Service

August 7, 2025
The Benefits and Best Practices of Conversational AI in Customer Service
Discover the benefits and best practices of conversational AI in customer service.
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