Maddy Martin

Maddy Martin is Smith.ai's SVP of Growth. Over the last 15 years, Maddy has built her expertise and reputation in small-business communications, lead conversion, email marketing, partnerships, and SEO.

Articles by Maddy Martin

Best Voicemail Greetings for When You're Unavailable

May 30, 2025
Best Voicemail Greetings for When You're Unavailable
Discover proven strategies for crafting the best business voicemail greetings for when you're unavailable. Boost professionalism & never miss an opportunity.
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How do You Politely Put a Customer on Hold

May 30, 2025
How do You Politely Put a Customer on Hold
Learn how to politely put a customer on hold with expert techniques. Enhance trust, minimize wait frustration, and improve customer loyalty today.
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Vanity Phone? Toll Free? Local Phone Number? Which is Best for Business

May 28, 2025
Vanity Phone? Toll Free? Local Phone Number? Which is Best for Business
Explore the pros & cons of vanity, toll-free, and local numbers to find the best fit for your business. Enhance brand recall and customer trust with the right choice.
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How to Market a Construction Company Using AI to Unlock New Growth Opportunities

May 27, 2025
How to Market a Construction Company Using AI to Unlock New Growth Opportunities
Learn how to market your construction company effectively using AI tools! Boost online presence, streamline communication, and engage clients effortlessly.
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How to get More Customers to Book Online

May 27, 2025
How to get More Customers to Book Online
Discover 10 strategies to increase online bookings, enhance customer satisfaction, and grow your business. Make booking easy and efficient today!
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Common Mistakes to Avoid When Answering Business Calls

May 27, 2025
Common Mistakes to Avoid When Answering Business Calls
Discover essential tips to avoid common mistakes when answering business calls. Enhance customer experience & capture opportunities with these expert insights.
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How to Train Staff to Provide Good Customer Service Over the Phone

May 27, 2025
How to Train Staff to Provide Good Customer Service Over the Phone
Discover effective ways to train staff for outstanding phone customer service. Boost caller satisfaction and overall business performance with these insights.
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The Essential Customer Services Software for SMEs in 2025

May 27, 2025
The Essential Customer Services Software for SMEs in 2025
Discover essential customer service software for SMEs in 2025, boosting efficiency and satisfaction with AI, omnichannel support, and integration
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How Can Real Estate Agents Use AI to Double Income

May 26, 2025
How Can Real Estate Agents Use AI to Double Income
Discover how real estate agents can leverage AI for lead generation, client communications, and market analysis, enhancing efficiency and productivity.
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How to Build an AWESOME Sales Process Flowchart

May 26, 2025
How to Build an AWESOME Sales Process Flowchart
Learn to build a sales process flowchart to enhance efficiency, align teams, and improve customer engagement with this step-by-step guide.
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