Maddy Martin

Maddy Martin is Smith.ai's SVP of Growth. Over the last 15 years, Maddy has built her expertise and reputation in small-business communications, lead conversion, email marketing, partnerships, and SEO.

Articles by Maddy Martin

Client Qualification Process: Best Practices for Service Businesses

August 8, 2025
Client Qualification Process: Best Practices for Service Businesses
Streamline your process, improve lead conversion, and enhance customer satisfaction with proven strategies.
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10 Best Apps & Software for Window Cleaners

August 7, 2025
10 Best Apps & Software for Window Cleaners
Explore the top 10 apps and software for window cleaners to streamline scheduling, invoicing, and customer management.
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10 Best AI Appointment Booking Solutions of 2025

August 7, 2025
10 Best AI Appointment Booking Solutions of 2025
Streamline scheduling, enhance customer experience, and boost efficiency with top-rated AI tools.
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15 Ways to Use AI in Customer Service for Better Results

August 7, 2025
15 Ways to Use AI in Customer Service for Better Results
Boost efficiency, enhance customer experiences, and drive better results with AI-powered solutions.
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Analysis Of The Pros and Cons of AI in Customer Service

August 7, 2025
Analysis Of The Pros and Cons of AI in Customer Service
Understand its impact on efficiency, customer experience, and potential challenges for businesses.
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The Benefits and Best Practices of Conversational AI in Customer Service

August 7, 2025
The Benefits and Best Practices of Conversational AI in Customer Service
Discover the benefits and best practices of conversational AI in customer service.
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A Complete Implementation Guide to AI Agents in Customer Service

August 7, 2025
A Complete Implementation Guide to AI Agents in Customer Service
Learn how to enhance efficiency, improve customer satisfaction, and streamline operations with AI-powered solutions.
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AI Answering Service Captures Bedbug Emergencies While You're in Crawl Spaces

August 6, 2025
AI Answering Service Captures Bedbug Emergencies While You're in Crawl Spaces
Create an in-depth guide that shows pest control teams how AI answering services capture more leads, handle emergencies round-the-clock, and slash call-handling costs—so they can focus on exterminating pests, not opportunities.
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How Moving Companies Can Capture Every Last-Minute Corporate Relocation with AI Answering

August 6, 2025
How Moving Companies Can Capture Every Last-Minute Corporate Relocation with AI Answering
Automate lead intake, streamline scheduling, and provide 24/7 support to never miss a booking.
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How Cleaning Companies Win More Business With AI Receptionists

August 6, 2025
How Cleaning Companies Win More Business With AI Receptionists
Streamline your cleaning service with AI-powered answering. Handle bookings, inquiries, and 24/7 support, ensuring no calls are missed and operations run smoothly.
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