Angie Wilson

As a freelance content strategist, Angie Wilson has contributed a number of articles to Smith.ai.

Articles by Angie Wilson

Understanding the Differences Between Call Answering Services: IVR, Live Agents, and Call Centers

February 8, 2018
Understanding the Differences Between Call Answering Services: IVR, Live Agents, and Call Centers
Does your business receive multiple calls throughout the day? It can often be difficult to handle those calls if you’re busy running the company. Many independent professionals and business owners seek call answering services to manage client calls and appointment booking requests. Find out the differences between automated answering services, call centers, and live answering services. We’ll help you decide upon the service that best fits your business needs.
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How to Find Your Acuity Scheduling Public Calendar Links

February 6, 2018
How to Find Your Acuity Scheduling Public Calendar Links
We’re here to help you throughout your journey of growing your clientele and organizing your day. To keep your calendar organized, our virtual receptionists will need access to any scheduling applications you’re currently using. If you use Acuity Scheduling to manage your client appointments, we’ll need your calendar direct links to start booking appointments on your behalf. Here are a few tips for navigating your Acuity Scheduling dashboard and finding your calendar direct links.
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