Download the hold script

Smith.ai Hold Script

Smith.ai Hold Script

When you need to place a caller on hold for any reason, it’s best to ask the caller for permission first before you do place them on hold. This informs the caller of what you are about to do and sets the expectation on how long you will be away. You don't want to frustrate your callers and this hold script is great to use to keep callers happy even when you place them on hold.
You can also right-click (or long-press on mobile) the link and select "Save as..."