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Gauge: where does your firm land? Firms that don't book versus firms that book on the call

The Legal Intake Benchmark: Closing The Gaps to Win More Business

October 29, 2026

What's a good intake benchmark for law firms? Smith.ai's Legal Intake Report found about 1 in 3 qualified callers connect with the firm on the call. Part two of this series shows how firms that book on the call reach nearly 2 in 3, and what to change this week.
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