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The Anatomy of an AI Call: How Smith.ai Is Redefining What “Handled” Really Means

June 15, 2026

Over the past several months, Smith.ai has shipped four features that, together, change the landscape of AI call handling. Each one addresses a specific moment in the lifecycle of a call. Together, they define what a well-handled call looks like for you and your callers, from the first word to the moment the line goes quiet.
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