Sean Lund-Brown

Sean Lund-Brown is a current Marketing Assistant for Smith.ai. A graduate from Metropolitan State University of Denver, Sean graduated with a BA in Music and an individualized degree in Teaching Vocal Pedagogy.

Articles by Sean Lund-Brown

10 Essential FAQs to Add to Your Graphic Design Website

October 24, 2021
10 Essential FAQs to Add to Your Graphic Design Website
Building an effective website is the key to success for businesses today. That includes your graphic design firm, and part of that “effective website” is going to be a well-designed and planned FAQ page. Although there are hundreds of options for Q&A that you could provide, some will likely prove to be more useful than others. In this guide, we’ll help you learn how to select the best FAQs for your website and how to provide answers that your audience will appreciate.
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10 Essential FAQs to Add to Your Marketing Agency Website

October 23, 2021
10 Essential FAQs to Add to Your Marketing Agency Website
Marketing agencies come in all shapes, sizes, and with various business structures. The world of marketing is vast and constantly changing, which creates a situation where people often ask questions simply because they can’t keep up on their own. Of course, an FAQ page is an essential element for any website. For your marketing agency, it can be a dynamic way to connect with, educate, and create leads from your audience.
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How to Deliver Better Customer Service in English and Spanish with Bilingual Receptionists | Small Business Advice

October 21, 2021
How to Deliver Better Customer Service in English and Spanish with Bilingual Receptionists | Small Business Advice
There’s definitely something to be said for bilingual customer service, no matter what region you’re in or who you think your primary demographic is. After all, the Internet has opened your business to the global landscape, and the more clients and customers you can serve, the better. Although there are several different languages you can choose from, here in the U.S., offering bilingual services for English and Spanish is usually a good choice.
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How to Use CallTrackingMetrics to Track Marketing Campaign Performance for Your Business

October 21, 2021
How to Use CallTrackingMetrics to Track Marketing Campaign Performance for Your Business
If you’re using marketing via call, text, chat, and lead form submissions, you need to be able to track and manage all the data from those campaigns. Thanks to tools like CallTrackingMetrics, you can keep tabs on everything that you’ve got going on and make sure that all your campaigns are “up to snuff”, or course-correct immediately if they’re not.
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How to Politely Determine a Caller's Preferred Language to Improve Customer Service | Small Business Advice

October 20, 2021
How to Politely Determine a Caller's Preferred Language to Improve Customer Service | Small Business Advice
If you’re looking to deliver the best customer service experience, offering bilingual support might be something to consider. After all, there is a growing Hispanic population in the U.S., and when you combine that with the fact that the Internet has turned every brand into a global business, it never hurts to have extra support. So, how do you professionally and politely determine peoples’ preferred languages when they call your business?
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The Most Important Sales and Marketing Learnings from the Salesforce Small and Medium Business Trends Report

October 20, 2021
The Most Important Sales and Marketing Learnings from the Salesforce Small and Medium Business Trends Report
If you’re looking to make the most of your marketing, keeping up with trends is a great place to start. In this article, we focus on the Small and Medium Business Trends Report from Salesforce, a leader in SaaS tools and solutions for businesses of all sizes and types. They’ve got a lot of good insight in this report about the state of business for both small and midsize operations, as well as what the future holds. This can help you plan your strategy for marketing, growth, and more.
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The Best Apps in Salesforce AppExchange to Make Your Marketing Team More Effective

October 19, 2021
The Best Apps in Salesforce AppExchange to Make Your Marketing Team More Effective
Salesforce is a leader in Software-as-a-Service (SaaS), and they provide several different solutions for businesses of all sizes and from all industries. Today, they’ve won several awards for their work, created a globally recognized brand, and are helping companies like yours develop better sales and marketing initiatives by using technology and AI. The modern small business needs to be agile and innovative, and they need to be able to navigate change to stay ahead of their competitors. Fortunately, Salesforce AppExchange has a lot of great resources.
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How to Use WhatConverts to Track Marketing Campaign Performance for Your Business

October 19, 2021
How to Use WhatConverts to Track Marketing Campaign Performance for Your Business
While implementing a proper digital marketing strategy is critical, tracking that strategy and your various campaigns is even more integral to your success. Fortunately, there are a lot of different tracking tools and software options today, including WhatConverts. In this guide, we’ll talk about the value of tracking performance, what tools are available, and more.
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10 Video Marketers to Learn from to Grow Your Landscaping & Gardening Businesses' Followers on TikTok, YouTube & Facebook

October 13, 2021
10 Video Marketers to Learn from to Grow Your Landscaping & Gardening Businesses' Followers on TikTok, YouTube & Facebook
In the landscaping and gardening world, you’re used to helping things grow—but those are usually plants, not audiences. The same marketing efforts you used to get you here may not continue to work as effectively into the future. After all, consumer trends are changing and the way that people use the Internet is dictating what that means for the modern service business. That’s where video marketing and social media come into play.
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10 Video Marketers to Learn from to Grow Your Hair Salon's Followers on TikTok, YouTube & Facebook

October 13, 2021
10 Video Marketers to Learn from to Grow Your Hair Salon's Followers on TikTok, YouTube & Facebook
Hair salons and other service businesses were among some of the first and most eager to adopt social media as their next marketing tool. After all, these are businesses that rely heavily on word of mouth and social sharing, so it would only make sense that it transfers to the online world. To assist you, we’ve collected a list of 10 video marketers that you can learn from to help grow your own following.
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