Samir Sampat

Graphic design is your main focus. You can’t dedicate time to clients and designs when you’re constantly being interrupted by the phone. And what about those clients with the last-minute questions coming in after hours? Are they getting in touch with someone about their designs or needs? You are a designer, so it makes sense to design a solution that works to fit your firm. That starts with hiring the right answering service to help along the way.

If you’re in the IT and managed services industry, you know all about having the right support for people when and where they need it. What you might not have considered is that this also applies to you and your business needs. Just as you manage IT systems and networks for your customers, you can outsource to a team that can handle your communications and admin needs: the modern answering service.

Whether your pet care business is burgeoning and just getting its legs or you’ve been in business for a long time, you can take advantage of a partnership with a modern answering service so that you can deliver better service to your clients. There are several types of answering services today, and they’re not all created equally. Choosing the right one means knowing what to look for.

Being the director or owner of a childcare business is definitely a full-time job. You have classrooms to monitor, families to take care of, new tours to schedule, compliance issues to think about—the list could go on and you’d still never get it all done. What are you to do, though, when you’re so busy that you just can’t get to the phone?

As a consultant, you already spend a fair amount of your time on the phone with clients, companies that hire you, and others who need your input and assistance. Unfortunately, you’re also not going to be able to answer every single call. However, as a consultant, you also understand the value of finding people to assist you with your needs. Enter the professional answering service.

You’re not always going to be available to answer calls—that’s just a fact of life, and especially in business. With any luck, your tutoring business is thriving, and you’ve got a full schedule of students just waiting for your assistance. And you’ve probably also got a great outreach campaign in place that’s consistently bringing in new leads. You’re well on your way to success. But who’s answering the phones and handling all those leads?

While you’re up on the roof performing an inspection or replacing shingles, how many calls are going to voicemail? How many callers are simply going somewhere else until they get a live person that answers the phone? When you partner with an answering service, these are concerns that you’ll never have to worry about because there will always be someone there to answer the call (and so much more!).

Running a rehab center is, in and of itself, a full-time job. The day-to-day operations take a lot of oversight and personal connection. Addiction and recovery are a challenge for anyone, even in the best rehab center. Fortunately, there are solutions to make your job easier so that you can focus on your clients and make sure that no call goes unanswered.

HVAC companies keep homes comfortable. Your entire job is to make sure that the major systems of the home are functioning at peak capacity and efficiency, delivering the heat or cool air, or even hot water, that homeowners need. And if you’re like most HVAC business owners, you’re also still a hands-on kind of person. As much as you like owning the business, you still enjoy going out and taking on jobs firsthand to deliver better solutions for your customers.

As an event planner, you understand the importance of delivering the best possible service. Thus, you also likely expect to get the best service when you make professional connections. A modern answering service can do a lot to help you stay on top of communications (and so much more), but you’ll want to make sure that you find the best one for the job.