Maria Mladenovska

Maria Mladenovska is a content manager at DigitalNovas, an online guide about how to become a digital marketing expert. She is passionate about marketing and her curiosity to learn is ever-evolving.

Articles by Maria Mladenovska

Convert Crisis Into Opportunity by Reverse-Engineering the Customer Experience

December 22, 2020
Convert Crisis Into Opportunity by Reverse-Engineering the Customer Experience
Don't let your leads slip through your fingers because your business's customer service is lacking. Listen to Maria Mladenovska, a content manager at DigitalNovas, as she explains how reverse-engineering the customer experience your business offers can be the key to attracting more quality leads, earning higher conversion rates, creating stronger processes, and building your customer service to become unbeatable.
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