Maddy Martin

Maddy Martin is Smith.ai's SVP of Growth. Over the last 15 years, Maddy has built her expertise and reputation in small-business communications, lead conversion, email marketing, partnerships, and SEO.

Articles by Maddy Martin

Choosing an Automated Phone System | A Complete Guide

April 6, 2025
Choosing an Automated Phone System | A Complete Guide
Discover the benefits and options for automated phone systems. Enhance customer service, save costs, and keep your business connected 24/7 with this guide.
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How to Transfer Calls on Office Phones Like a Pro

April 6, 2025
How to Transfer Calls on Office Phones Like a Pro
Learn how to transfer calls on office phones like a pro. Optimize customer satisfaction & efficiency with our comprehensive guide.
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AI Call Screening: The Ultimate Solution for Modern Businesses

April 6, 2025
AI Call Screening: The Ultimate Solution for Modern Businesses
Discover how AI call screening transforms business communication—enhancing efficiency and customer experience. Explore AI's role in handling high call volumes.
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Choosing the Best Answering Service for Your Business

April 4, 2025
Choosing the Best Answering Service for Your Business
Discover how to select the best answering service to enhance customer satisfaction, improve efficiency, and boost your business growth. Key features to consider.
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How to Plan a Prospect Call: The 8-Step Framework That Actually Works

April 4, 2025
How to Plan a Prospect Call: The 8-Step Framework That Actually Works
Enhance your success with prospect calls by following our 7-step strategic framework, ensuring productive interactions that lead to conversion.
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Mastering Sales & Operations Planning in 2025: A Comprehensive Guide

April 3, 2025
Mastering Sales & Operations Planning in 2025: A Comprehensive Guide
Discover a comprehensive guide on mastering sales & operations planning in 2025. Align demand, supply, and finances strategically to optimize business outcomes.
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The Insiders Guide to Roofing Business Software

April 3, 2025
The Insiders Guide to Roofing Business Software
Discover how roofing business software tackles industry challenges, enhances operations, and improves customer satisfaction. Get insights into key features and ROI.
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Customer Service Outsourcing: When, Why, and How to Do It Right

April 3, 2025
Customer Service Outsourcing: When, Why, and How to Do It Right
Discover how outsourcing customer service can transform your SMB. Learn when, why, and how to outsource effectively without compromising customer experience.
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Importance of Customer Care | And the Role of AI

April 1, 2025
Importance of Customer Care | And the Role of AI
Unlock new strategies to enhance client satisfaction and build loyalty. Discover how excellent customer care drives lasting business success.
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We Built the BEST Lead Generation Funnel | And You Can Too

March 30, 2025
We Built the BEST Lead Generation Funnel | And You Can Too
Discover proven strategies to build an effective lead generation funnel. Learn how to attract, nurture, and convert potential customers seamlessly.
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