Maddy Martin

Maddy Martin is Smith.ai's SVP of Growth. Over the last 15 years, Maddy has built her expertise and reputation in small-business communications, lead conversion, email marketing, partnerships, and SEO.

Articles by Maddy Martin

WEBINAR: Improve Your Law Firm's Responsiveness

September 21, 2018
WEBINAR: Improve Your Law Firm's Responsiveness
Tune in to hear Maddy Martin, Smith.ai's head of marketing and partnerships, discuss ways to improve your responsiveness to potential clients interested in working with your law firm.
Read more

Understanding Smith.ai's Integrations: Connect Your Contacts, Calendar, Invoices, and More

September 19, 2018
Understanding Smith.ai's Integrations: Connect Your Contacts, Calendar, Invoices, and More
Smith.ai has long been known for its integrations with contact management (CMS/CRM), business management, marketing, ticketing, calendaring, and billing software. We prioritize integrations because they drive efficiency. When your records, calendar, support tickets, invoices, and intake forms are synced with Smith.ai, you can spend less time on data entry and post-call follow-up work, which leaves you free to focus your valuable time on revenue-generating work. Now, you can see every integration partner on one handy page. It's never been easier to take full advantage of Smith.ai's integrations. Learn more about currently available integrations and how integrations work at Smith.ai.
Read more

Smith.ai Now Integrates with Wealthbox

September 17, 2018
Smith.ai Now Integrates with Wealthbox
Wealthbox is a modern, web-based CRM for financial planners and wealth advisors. Smith.ai now integrates with Wealthbox so each call handled by a Smith.ai receptionist is documented in your Wealthbox account immediately after the call. New contacts are automatically created, and each call summary is logged as a new note for a contact (new or existing).
Read more

Smith.ai Now Integrates with Pipedrive

August 15, 2018
Smith.ai Now Integrates with Pipedrive
Pipedrive is a popular sales management tool (CRM) for small businesses focused on activity-based selling. Smith.ai now integrates with Pipedrive so each call handled by a Smith.ai receptionist is logged in your account immediately after the call. Both a contact and an activity record are added, making it easy to identify progress and next steps for each deal.
Read more

WEBINAR: Online Scheduling Tips for Legal & Finance Professionals with ScheduleOnce (Free)

August 14, 2018
WEBINAR: Online Scheduling Tips for Legal & Finance Professionals with ScheduleOnce (Free)
Join us Tuesday, August 21, at 12:00 p.m. EST for a free webinar about online scheduling best practices. We'll focus on scenarios specific to legal and finance professionals, but any service-oriented business owner will benefit from these tips!
Read more

WEBINAR: How to Make the Most of Smith.ai with Clio

August 9, 2018
WEBINAR: How to Make the Most of Smith.ai with Clio
Tune in to hear Maddy Martin, Smith.ai's head of marketing and partnerships, discuss how the Clio and Smith.ai integration works. Plus: Learn how to get the most out of your Smith.ai receptionist services, both as a stand-alone service and in combination with Keypad, our cloud phone system.
Read more

How to Forward Calls from Dialpad to Smith.ai

July 11, 2018
How to Forward Calls from Dialpad to Smith.ai
Dialpad customers, here are the steps to follow to set up call forwarding to Smith.ai, so our receptionists can answer your calls.
Read more

Smith.ai Now Integrates with CPACharge

July 11, 2018
Smith.ai Now Integrates with CPACharge
Smith.ai has partnered with CPACharge to help CPAs run more profitable financial planning firms by helping them collect more of their earnings.
Read more

Announcing Smith.ai Operator: We'll Coordinate Your Conference Calls

July 10, 2018
Announcing Smith.ai Operator: We'll Coordinate Your Conference Calls
We're pleased to announce a new service from Smith.ai, called Operator. With this service, Smith.ai receptionists will convene your conference calls with multiple participants. We'll bring all participants on the line, and then we'll call you to join them. Learn more about this service and how to get started.
Read more

Receive Smith.ai Call Transfer Requests via Text Message (SMS)

July 9, 2018
Receive Smith.ai Call Transfer Requests via Text Message (SMS)
Would you prefer to get a call transfer request through a text message instead of a phone call? Smith.ai's receptionists can now alert you via SMS when you receive a call that meets your transfer criteria. Simply reply "Y" to accept or "N" to reject the transfer. Learn how to enable this new feature.
Read more