Maddy Martin

Andrew Peters, founder of Wondermint,Inc., shares his top four tips to help technology support professionals run a better business.

Many IT firms and consultants offer different service tiers to customers, whereby VIP customers get expanded access to support staff and/or technicians for faster service. Here's how to use Smith.ai virtual receptionists to deliver a VIP service tier.

TK

Referral fees are a common secondary revenue stream for attorneys. If you're getting leads you can't serve, monetize them by using your Smith.ai receptionists to refer them to other attorneys or businesses who can address their needs.

Today, the latest episode of the Command Control Power podcast was released, featuring Smith.ai cofounder Justin Maxwell. Tune in to hear about Justin's days coding the Apple website, learn how IT consultants best use virtual receptionists to optimize their operations and customer service, and get a sneak peek into the features of our soon-to-be-launched cloud business phone system, Keypad.

Smith.ai now integrates with Housecall Pro.

YouCanBook.me is online scheduling software that allows your clients to book appointments with you and integrates with your existing Google or Microsoft calendars. Smith.ai now integrates with YouCanBook.me, so our receptionists can book appointments for your callers. Callers will see their appointment with you on their calendar, and you'll see their appointment on yours. Here's how to get set up!

Schedulista is a popular online scheduling tool that allows your clients to book appointments with you. It syncs with their calendar and yours. Smith.ai now supports scheduling through your Schedulista account, so our receptionists can book appointments for your callers. Here's how to set this up.

Do you use Appointy to schedule and track your appointments online? Your Smith.ai receptionists can now book appointments directly on your Appointy calendar.

Check this out: You can auto-forward emails to Smith.ai, and set rules for us to follow when we receive them. For example, we can follow-up instantly with everyone who completes a "contact us" form on your website. This is just one of the many ways you can automate one-off or routine tasks with Smith.ai. In this article, we dive into a few common automation scenarios that leverage our virtual receptionists to bring further efficiency to your business.