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Smith.ai continually strives to improve and expand its features to serve our clients better. So whether you need appointment scheduling, live transfers of priority calls, or just a friendly, North American-based receptionist to answer phones and form relationships with clients, Smith.ai has a solution. We understand that integrating with your current software is essential, so we proudly announce that Smith.ai now integrates with Zoho!

While a call summary from Smith.ai receptionists provides a high-level overview of a call, sometimes a complete audio recording and text transcription are desired. For those scenarios, Smith.ai now offers call recording, transcription, and the ability to search call transcripts from your dashboard.

Competing with established brands is hard for small businesses. Using a good SEO strategy can boost page ranking and brand awareness, allowing it to scale.

In business, you aren’t going to get along with everyone. You’re also not going to take every job or client offered because there will surely be the occasional bad fit from time to time. It’s going to be important for you to learn all of the professional manners, including how to politely and eloquently decline a new client if you don’t feel like they’re the right fit for you or vice versa. Fortunately, there are some tried-and-true tips out there that can help you move through problematic clients or clients who just don’t mesh with your vision and organization.

Smith.ai outlines what should be included in a prospect list and provides a free prospect list template so you can start outbound marketing with confidence.

Owning a business is a lot of work, for which you deserve to be rightly compensated. How, though, do you go about giving yourself a paycheck as the CEO and founder of the company? There are several different ways to go about setting up a business and making sure that you get paid personally, but some are more effective and simpler than others. In this guide, we’ll take a look at three of the most common ways entrepreneurs make sure they get paid.

Learn about the basics of running a virtual business, the benefits and drawbacks, and some examples of industries that are well-suited to turning fully virtual.

Read more about the 9 most important metrics for retailers to track and monitor in this guest post.

Brand awareness is how mindful customers are of your company and services. Inbound customers are potential buyers who find you rather than you finding them.