Blog: Business Education

Most people assume that they have a good idea of what a receptionist is and does. The very word conjures up an image of someone sitting behind the front desk, greeting visitors as they arrive and answering phone calls. The truth is that receptionists are lynchpins that hold entire organizations together. Without their critical skills and capabilities, the business would be unable to function. Let's take a deeper look into what it means to be a receptionist and dispel some key myths.

Whether you have multiple ecommerce websites or a simple brochure site, your online marketing strategy is essential to your business success. You want to connect with your clientele and you need your website to increase engagement and convert users into paying customers. Chatbots are a relatively innovative way to do this.

Cloud storage is an easy way to back up your files and make sure you do not lose valuable data. Learn how to back up your computer files in the cloud and get tips on affordable cloud storage apps.

Tracing an unknown caller or discovering who is calling from an unlisted phone number may be necessary for your business.

Cold outreach can be terrifying. But it doesn't have to be. We'll discuss some best practices that you can use to overcome any obstacles in securing referral partners for your business.

In addition to working on having your website rank in Google, you can also benefit from optimizing your articles for the "featured snippet" which appears above even the first listing on Google search result pages. This article goes over why these snippets are important and how to get your site ranking for them.

What is a CRM, why should you consider one for your business, what features might you want, and how do they integrate with your virtual receptionist service? In this article, Kristen Holden of Daylite covers all of these questions in detail.

The U.S. government passed a new stimulus bills in the final days of 2020. If you run a small business, that’s good news: You may be eligible for additional funding, expanded rules on how you can spend existing loans, and newly available tax deductions. Read on to learn more.

Silencing your work-related notifications at night and on weekends can help you balance your work and time away from work.