Virtual Receptionists vs. VoiceNation:
In-Depth Comparison

Compare features and see how businesses like yours can better answer calls, capture leads, and serve clients 24/7 with Virtual Receptionists

Start your 14-day/20-call FREE TRIAL! The best alternative to VoiceNation

Free trial
14 days / 20 calls
7 days / 30 minutes
Per call
Per minute
Overage Cost
Starting cost
Setup fee
Spam & sales calls
Calls answered 24/7
North America-based receptionists
Lead qualification
New lead intake
Appointment scheduling
Calendly only
Payment collection
Call screening, routing & prioritization
Zip code lookup
Operator service
Warm transfer
Certain plans only
Call transfers via SMS & Slack
Instant call summaries by email & SMS
Daily call summaries
Email, SMS, Slack
Receptionists make calls for you
Same per-call pricing. Comes from your #.
Spanish-speaking receptionists
Integrated technology
Call tracking dashboard
CSV upload for whitelist / blocked numbers
CRM, intake & marketing software
Calendaring software
Calendly only
Invoices and payments
SMS & Slack
Read our reviews offers any feature at all plan tiers. VoiceNation charges more for call transfers and basic FAQ.

What’s almost as frustrating as not having your calls answered? Confusing pricing from your receptionist service. VoiceNation’s plans start at $30, but at that price, their receptionists basically just pick up the phone and take a message — they won’t even answer basic questions about your business. As you go up in price, more features are available, but their receptionists still won’t qualify leads or log contacts in your CRM. And once you hit your monthly quota, the price per minute goes up quite a bit (this can add up on a busy month). has transparent per-call pricing. All of our features are available with every plan — some incur add-on fees, but they’re a la carté so you only pay for what you need. In one call, our receptionists can qualify a new lead, schedule them on your calendar, complete initial intake, and even take a payment for the meeting. That’s real work done for your business. Plus, we never charge for spam, sales pitches, or wrong numbers and the price per call stays exactly the same if you go over on your plan — we’re not trying to squeeze extra pennies out of you.

VoiceNation’s virtual receptionists follow scripts, which isn’t really the best way to handle calls anymore.’s proprietary technology instantly populates our receptionists’ screens with your custom instructions, and they field the call in a natural and friendly manner. Often callers think our receptionists are in your office!

For predictable and transparent pricing, a longer free trial, free handling of spam, sales, and wrong numbers, free first CRM integration, and AI-assisted professional and friendly receptionists, businesses prefer to VoiceNation.


  • Live receptionists on duty 24/7. Forward all incoming calls or overflow phone calls only.
  • Lead qualification & client intake with CRM integration for complete workflows
  • Payment collection, with integration to your credit card processing software
  • Appointment setting & call-back scheduling, with calendar software integration
  • Outbound calls: web-form follow-ups, work status updates & appointment reminders
  • Spam & sales call blocking, call screening & prioritization, plus VIP pass-throughs
Text answering
We capture leads & help clients who text you — with live agents & AI

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“I rely on to handle all of my firm's calls. Their intake process integrates with my practice management software, which saves me time. Plus, their professionalism means I pay a fraction of the cost of an in-house receptionist without sacrificing quality. I recommend to every attorney I see.”

Regina Edwards
Edwards Family Law

“Having someone professionally answer our phones is essential to operating a business. We engaged with Smith about 3 months ago and have been extremely pleased with the service they are providing us. They are very flexible and their integration with technology has functionally made a huge difference for us. I receive a SMS message and an email within seconds of a call with all pertinent information regarding the call. They ensure critical calls make it through to me and sales calls are screened. This makes my day much more productive and we get a professional service answering the phones.”

" has been a major hack into improving my business flow. Playing phone tag with potential clients and constantly getting interrupted with sales calls was so tiresome. has completely alleviated this problem. They screen all calls that come into my main office number so only critical calls get through to me, and they schedule appointments with potential clients after having carefully screened them through my intake process. I now save so much time and only have quality appointments booked. Less stress, more appointments. It's a total win!"

“Having real, live people answering the phone has made a huge difference in the volume of my practice, and I'm all about's technology-driven approach. I can focus on my clients without interruptions from sales calls and spammers, yet I remain in the loop when I'm in court or a meeting thanks to their text summaries. I love that manages my web chats now, too! They're one of the key reasons I was able to grow from a solopreneur to an 8 person team!

Justie Nicol
Nicol Law Offices

“ has been integral to my business at CMIT Solutions of Morristown. Their service was extremely easy to set up and they have been extremely professional with their customer care. Having a live-answer service handle all my incoming calls gives my business a level of professionalism that it was missing and allows me to easily prioritize all of my call-backs. I highly recommend to any business looking for a live-answer service.”

"As small business owners, it is very important to have a professional image with a quick response to our phone calls. We are at ease knowing that our clients are being greeted with a professional, friendly and upbeat voice when they call our office. The message taking is very clear, concise and effective, and allows our contact with our clients to be frictionless, effective and progressive. The service quality and superior communication skills of the team makes them a true extension of our office."

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Live receptionists available 24/7

Per Month
Receptionist Calls
Transfer Destination
$7/Call after 20
Per Month
Receptionist Calls
Transfer Destinations
$6/Call after 50
Per Month
Transfer Destinations
$5/Call after 120
Custom pricing is available. Just let us know what you need!

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Questions? Let's talk.

We integrate with your software

Contacts and call notes are logged in your systems, including CRM, intake, calendaring, and billing software

Small businesses trust for superior receptionist services is not affiliated with the company presented for comparison purposes on this page. The information provided here serves to compare and contrast products and services with another company (a wholly separate entity) offering products and services that may be similar to those provided by This information is provided to help potential customers evaluate products and services, and has made the best possible effort to obtain accurate information on the other company mentioned here.